Field Service Associate Jobs

Field Service Engineer

As part of the Instrument Services team, you will take ownership of cases assign...

Location

Japan , Tokyo

Salary:

Not provided

10x Genomics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biomedical Engineering / Technology (or equivalent)
Multi-year experience with the service and repair of analytical laboratory instruments
Demonstrated ability to operate independently and manage multiple priorities
Understanding of critical customer experience factors and after sales service
Excellent customer facing communication and interpersonal skills
Detail oriented and able to effectively collaborate within a cross functional team
Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands
Fluent Mandarin and English language skills written and spoken
Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time

Job Responsibility

Take ownership of cases assigned, driving & delivering high quality service resolution
Provide timely onsite support to address service repair issues at customer sites according to contract prioritization
Ensure the timely completion of all required service documentation
Follow up with customers regarding instrument performance post service intervention
Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions
Perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment
Effectively and safely utilize test equipment, hand tools and power tools when needed
Responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies
Support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment
Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments

What we offer

Competitive and comprehensive health benefits package
Competitive easy-to-use benefits that promote wellbeing and make your life easier
Family friendly policies like parental leave
Generous Time Off

Fulltime

Field Service Technician

As a technical company representative, you will be at the forefront of deliverin...

Location

United States

Salary:

Not provided

LVD UK Ltd

Expiration Date

Until further notice

Requirements

Two-year Technical Associate's Degree (Mechanical, Electrical, or Laser Technology) or equivalent technical school training and military/industrial experience
Minimum two years of hands-on electronic/assembly repair experience, with CNC fabrication machinery equipment repair strongly desired
Valid, clean driver's license and credit card
Willingness to travel domestically up to 100% to provide customer service support
Demonstrated computer skills (Microsoft Office environment, internal network)
Experience with computer hardware, BIOS, operating systems, networking, and CAD/CAM is a plus
Experience using multimeters, oscilloscopes, and other electronic and precision mechanical equipment
Ability to lift/move objects up to 50 pounds regularly, with heavier lifting required occasionally
Comfortable working in environments with dust, odor, oil, fumes, and noise
Excellent written and verbal communication skills

Job Responsibility

Perform a variety of technical field service duties, including new product installations, equipment start-up, functional testing, and customer training
Act as a professional company representative, ensuring exceptional customer service at customer locations or in any service support role
Read, understand, and work with blueprints, drawings, schematics, manuals, and other specifications
Document machine data, service history, and quality information
Assist customers with parts identification and ordering
Demonstrate products as necessary to support sales
Communicate with regional managers to ensure customer expectations are met and important information is relayed to the appropriate parties
Maintain prompt communication of expenses and service reports on a weekly basis
Make recommendations for changes and improvements based on field service activities
Travel domestically up to 100% and occasionally internationally to support service areas

What we offer

Medical, dental, and vision plans
Life insurance for employees and dependents
Accidental death and dismemberment insurance
Short- and long-term disability coverage
Health Savings Account (HSA)
401(k) savings plan with company match
Personal Cancer Indemnity plan
Wellness programs
Paid vacation and holidays

MedTech Sales & Service Associate

As a Med Tech Sales & Service Associate, you take pride in representing Baxter a...

Location

United States , East Syracuse

Salary:

68000.00 - 85000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients

Job Responsibility

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May performs electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair of medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays

Fulltime

Client Service Associate

As a Client Service Associate, your work is at the heart of what we do: you’ll b...

Location

Hong Kong , Hong Kong

Salary:

425700.00 - 586400.00 USD / Year

Avomind

Expiration Date

Until further notice

Requirements

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English or C2 level is required
foreign language skills are desired

Job Responsibility

Field incoming client briefs and utilize business acumen to find and recommend the most relevant experts for each project
Complete tasks across multiple projects quickly and under pressure
Understand the project brief and the legal and regulatory environment in which clients operate
Apply compliance protocols to each situation
Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for client projects
Take on direct revenue responsibility and own monthly targets from the outset

What we offer

15 days annual leave
six months full maternity leave
six weeks full paternity leave
Private medical & dental insurance
annual health check-ups
Tax-advantaged housing allowance up to 50% of monthly base salary
State-of-the-art office with amenities in the heart of Hong Kong
option to WFH each Friday

Fulltime

Client Service Associate

As a Client Service Associate, your work is at the heart of what we do: you’ll b...

Location

Hong Kong , Hong Kong

Salary:

425700.00 - 586400.00 USD / Year

Avomind

Expiration Date

Until further notice

Requirements

Undergraduate degree, no subsequent experience necessary
Track record of strong academic performance (minimum GPA of 3.3 or 2:1 equivalent)
Extracurricular achievement throughout school and university
Internship experience evidencing an interest in business
Outstanding communication skills
Fluent English or C2 level is required
foreign language skills are desired

Job Responsibility

Field incoming client briefs and utilize your business acumen to find and recommend the most relevant experts for each project
Complete tasks across multiple projects quickly and under pressure and go the extra mile to impress your clients with your proactivity and responsiveness
Understand the project brief and the legal and regulatory environment in which your clients operate
Apply the compliance protocols to each situation
Confidently reach out to, recruit, and vet experts who are uniquely relevant matches for your client’s projects
Take on direct revenue responsibility and own monthly targets from the outset

What we offer

15 days annual leave
six months full maternity leave
six weeks full paternity leave
Private medical & dental insurance
annual health check-ups
Tax-advantaged housing allowance up to 50% of monthly base salary
State-of-the-art office with amenities in the heart of Hong Kong
option to WFH each Friday

Fulltime

MedTech Sales & Service Associate

At Baxter, we are deeply connected by our mission. No matter your role at Baxter...

Location

United States , East Syracuse

Salary:

68000.00 - 85000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients

Job Responsibility

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May performs electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair of medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
medical and dental coverage
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

MedTech Sales & Service Associate

As a Med Tech Sales & Service Associate, you take pride in representing Baxter a...

Location

United States , East Syracuse

Salary:

68000.00 - 85000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients

Job Responsibility

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as, medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May performs electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair of medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability
business travel accident insurance
Financial and retirement benefits
Employee Stock Purchase Plan (ESPP)

Fulltime

MedTech Sales & Service Associate

MedTech Sales & Service Associate role at Baxter is focused on building trust, d...

Location

United States , East Syracuse

Salary:

68000.00 - 85000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience in a related field such as business, marketing, or healthcare, OR Associate degree or equivalent experience in a related field such as healthcare/clinical, biomedical equipment technology, related field, OR In lieu of degree, 6+ years working with medical devices/FDA regulated products in a hands-on environment required
Certifications in sales or healthcare may also be beneficial
Technical knowledge of durable medical equipment
Experience in a sales role, preferably in the medical technology industry
Valid driver’s license and driving record that meets company standards and state requirements
Strong technical knowledge of medical devices, equipment, or software
Knowledge of the company's products and services, as well as the competition, is essential
Ability to close deals and meet fee for service sales targets
Knowledge of the healthcare industry, including regulations, trends, and market developments
Strong presentation and public speaking skills, including the ability to deliver clear and compelling presentations to clients

Job Responsibility

Successfully complete all required training/learning modules on a timely basis and complete credentialing, such as medical testing in a timely manner
Developing and maintaining relationships with healthcare providers, including medical professionals and purchasing decision-makers
Understanding the technical specifications, benefits, and features of the medical devices, equipment, or software being sold
May perform electronic, hydraulic, and troubleshooting and make recommendations for parts needed to repair medical devices
Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently
Conducting product demonstrations and presentations to healthcare providers
Providing technical support and guidance to healthcare providers during the fee for service sales process
Collaborating with cross-functional teams, including engineers, product managers, and marketing, to ensure alignment with client needs
Delivering quotes to healthcare providers
Continuously measuring and evaluating the effectiveness of sales strategies and adjusting them as needed

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
Medical and dental coverage starting on day one
Basic life, accident, short-term and long-term disability insurance
Business travel accident insurance
Flexible Spending Accounts
Educational assistance programs

Fulltime

Field Service Associate

canfield scientific

Location:

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 07, 2025

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canfield scientific

Location:

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 07, 2025

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Category:
Sales

Contract Type:
Not provided

Job Posted:
December 07, 2025