Field Sales Team Lead, Citi

Citi

Location:
Mexico, Monterrey

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Job Responsibility:

Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi’s products
Provide advice and product information to Citi clients as appropriate, outlining features and benefits
Identify cross-selling opportunities to sell other products
Achieve or exceed decided sales targets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
Effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Relationship with commercial partners
Visits to points of sale
Coordinate opening and closing of points of sales
Manage a team of 12 to 16 executives
Manage 6 to 7 points of sale

Requirements:

Bachelor’s degree/University degree or equivalent experience
Previous relevant experience preferred
Experience in financial sales, customer service and management required
Proficient computer skills
Proactive leadership and motivational skills
Consistently demonstrates clear and concise written and verbal communication
Creative problem solving and decision-making skills
2 or more years of experience in sales, attention and customer service
Availability to move to different points of sale 80% of the time
Availability to work on weekends and rest on weekdays

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Field Sales Team Lead