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The Field Sales Sr. Officer position involves providing customer service assistance and meeting sales targets for financial products/services within an assigned district. Responsibilities include analyzing performance trends, building client relationships, promoting credit awareness, and implementing strategic initiatives.
Job Responsibility:
work with partner leadership and locations to promote credit awareness, implement credit initiatives, collect and communicate market intelligence, increase new applications and credit sales
analyze local and territory performance trends using company reporting and ad-hoc analyses to identify opportunities and emerging risks
develop and maintain relationships with partner retail field leadership and business owners/management within assigned territory, resolving issues as necessary
attend partner meetings and represent Citi at conferences, trade shows and other industry events
partner with local retail partner field management to identify training opportunities and deliver associate training within assigned territory
develop and assist strategic initiatives to maximize credit sales and applications
provide internal and external clients with service support, ensuring their needs are met
fulfill the clients’ necessities while providing an exceptional client experience
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation, safeguarding Citigroup, its clients and assets, driving compliance with laws, rules, and regulations
Requirements:
5-8 years of relevant experience
previous sales experience required
prior experience in a retail environment preferred
demonstrated problem solving skills
ability to travel 75% of the time
consistently demonstrates clear and concise written and verbal communication
proven strategic thinking and problem-solving skills
bachelor’s degree/University degree or equivalent experience
Nice to have:
prior experience in a retail environment preferred
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