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The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory.
Job Responsibility:
Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs
Prospecting and cold calling to prospects & new leads
Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
Collaborating with Community Relationship Manager (CRM), other OEs, and Outreach Manager/Outreach Director to drive lead generation
Maintaining consistent touchpoints with prospects
Capture and record customer information and sales activity into customer relationship management (CRM) system
Acting as point of contact for both the clinical team/center team
Resolving any concerns & complaints new prospects & patients may have about Oak Street Health
Requirements:
Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team
Sales and/or healthcare experience a plus
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Nice to have:
Sales and/or healthcare experience
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
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