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Field Application Engineer

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Saggi Solutions

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Location:
United States, NewYork

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Provide technical support to the sales function from the pre-sales stage to post-sales
  • Support sales through designing and delivering technology training to the team
  • Design and develop the techno commercial BOM for S.I’s
  • Compile, compare and analyze the technical specifications of different products in the segment
  • Study and provide inputs related to competitor products
  • Periodic site visits to inspect S.I’s installation & helps them to improve on the quality of installation
  • Assist R&D for technical queries/development of new products
  • Understand customer requirements and provide design and solutions accordingly
  • Coordinate with MARCOM team to develop the product catalog
  • Testing the upcoming products & sharing feedback on the same before their launch
  • Make sure their regional S.I’s have sufficient technical team members to do the right installation
  • Sharing necessary product technical information to the partners
  • Follow-up & Maintaining the Installation completion documents of regional partners projects
  • Responsible for defective verifications & replacement procedures
  • Encouraging & supporting the system integrator to develop 3rd party integration modules & tools
  • Being a member of joint representation technical meetings
  • Updating the S.I documents like Installation completion, Customer complaint doc, Design document, Offer format, Drawing formats
  • Will be both On & Off-field (which means both Office & Field Environment)
  • Willing to travel/relocate based on the requirement

Requirements:

  • Bachelor’s degree in engineering (BE) with specialization in electrical/electronics
  • Prior experience in pre-sales, networking design, project management, and implementation is desired
  • Highly proficient in using MS-Office applications like excel, word, and PowerPoint, knowledge of OS & AutoCAD is desired
  • Excellent communication, presentation, and interpersonal skills
  • Should have experience in handling customers, understanding product positioning and customer requirements
  • Should be able to handle stretched deadlines
  • People who dealt with installations of Internet service, IP networking, CCTV projects, security systems installations
  • Familiar with home automation technologies & protocols

Nice to have:

Certifications of automation systems, networking are good to have

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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