Federal HPC Linux System Administrator

• Work as an active member of the HPE account team
• Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
• Maintain the Linux system availability to the customer
• Create and document site procedures, system diagrams, and other configuration or support documents
• Maintain system software and firmware revisions, including patches, updates, and OS upgrades
• Solve system hardware, software, and third-party software issues
• Gather data, perform analysis, and escalate problems to higher-level product support groups
• Implement solutions, repairs and workarounds
• Document and share troubleshooting techniques, new ideas, and utilities
• Manage software issues for both the system and user applications

• TS/SCI with Poly clearance REQUIRED
• US citizenship is required
• Bachelor's degree in Computer Science, Engineering, or related area of study OR equivalent work experience
• 3+ years' HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
• Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
• Technical skills to investigate and resolve complex problems
• Ability to maintain system software, utilizing debugging tools for problem isolation
• Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
• Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing

Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.)

• Health & Wellbeing benefits
• Personal & Professional Development programs
• Unconditional Inclusion environment
• Comprehensive suite of benefits supporting physical, financial and emotional wellbeing