Family Support Worker, EdEx

EdEx

Location:
United Kingdom, Westminster, London

Category:
Education

Contract Type:
Employment contract

Salary:

33291.00 GBP / Year

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Job Description:

Family Support Worker (Attendance & Pastoral) will be instrumental in the schools focusing on raising the attendance across all year groups. This is a full time, term-time only position with the option of either taking you on directly or via timesheets initially. The Head Teacher is super compassionate and will always go the extra mile for her pupils & staff. This has been critical in their success as a School over the past 3-4 years.

Job Responsibility:

Build strong, trusting relationships with families to enhance student participation and school connection
Carry out home visits to better understand family situations and provide personalised guidance or intervention
Act as a bridge between school and home, ensuring parents/carers are regularly updated and actively engaged in their child’s learning journey
Proactively identify students with concerning attendance patterns and collaborate with families to establish clear, practical improvement strategies
Track and analyse attendance trends to assess the success of support measures and adjust approaches accordingly
Keep staff and families informed with timely updates on attendance progress and agreed action plans
Partner with primary schools and transition teams to ensure a seamless Year 7 start for new pupils
Coordinate tailored support for students preparing for key academic transitions, such as GCSEs and A-Levels
Evaluate the individual needs of students and their families to connect them with the right internal and external support services
Signpost or refer families to specialist agencies offering emotional, medical, or financial assistance as needed
Liaise with professionals from across sectors – including health and social care – to deliver holistic, joined-up support
Offer timely, responsive support to students and families facing urgent challenges that may disrupt education or wellbeing
Work collaboratively with school teams and external partners to implement effective crisis intervention plans
Record safeguarding concerns using CPOMs and maintain close communication with the school’s safeguarding leads
Help parents/carers foster an environment at home that encourages attendance, learning and homework engagement
Raise parental awareness of the value of consistent education and their role in promoting positive outcomes
Coordinate informative workshops and sessions covering topics such as parenting strategies, health, and education
Share resources and guidance with parents to help them support their child’s progress, including signposting to online tools
Represent the voice and needs of students and families within the school environment, ensuring they are heard and supported
Collaborate with school staff to shape inclusive policies and a welcoming atmosphere for all families
Keep detailed and confidential records of family engagement, support actions, and student progress
Log interventions and outcomes in line with safeguarding and data protection protocols
Produce reports and summaries of family support activity for school leadership and relevant external partners

Requirements:

Must be a caring & compassionate individual
Previous experience in a similar role, or working with teenagers is crucial
Must be able to drive
Eager to get stuck in and go above & beyond for all
Must be able to work within a large team

What we offer:

Leading training School
Plenty of CPD opportunities throughout

Additional Information:

Job Posted:
August 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Family Support Worker