F&B Support Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role of F&B Support Expert involves delivering exceptional dining experiences at The Ritz-Carlton Grand Cayman. Responsibilities include greeting guests, answering menu questions, handling dietary needs, delivering food and beverage, maintaining cleanliness, and supporting banquets and events. This position emphasizes the ability to uphold Ritz-Carlton's Gold Standards and create lasting impressions through exceptional service.

Job Responsibility:

Communicate with the kitchen regarding menu questions and product availability
diligently communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
check in with guests throughout their experience to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items
present physical and accurate check to guest and process payment
support Food & Beverage Outlets and Banquets by setting up and breaking down designated function rooms and event spaces
prepare and monitor the Food and Beverage Outlet for service and guest comfort.

Requirements:

2-3 years previous food and beverage serving experience required
must be customer and team oriented
ability to multi-task and work in a fast pace environment
serve food and beverages to guests making recommendations if needed
excellent guest service skills and communication skills (English required)
must be able to work flexible working hours, weekends and holidays
demonstrates knowledge and proficiency of all applicable food & beverage laws and regulations
demonstrate excellent knowledge of food & beverage especially meats & wine knowledge
hospitality graduate or certified service professional required
experience with working with POS system (Oracle Hospitality Symphony desirable)
stand and work at an extended period of time
able to work outdoors in the elements of the Caribbean weather
move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
must be 18 years of age or older.

Nice to have:

Previous experience in a food and beverage environment preferred
familiarity with MICROS or Opera systems
proficiency in Caribbean hospitality standards.

What we offer:

Opportunity to work in a luxury hospitality brand
rich blend of culture, talent, and experiences
chance to exemplify the Ritz-Carlton Gold Standards
equal opportunity employer fostering inclusivity
career advancement opportunities
professional training and development.

Additional Information:

Job Posted:
October 07, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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F&B Support Expert