F&B/Front Office Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Perth

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our Operations Expert is all about building a memorable and unique experience for our guest. Our Operations Expert takes the initiative to deliver a wide range of services across all front of house activities that guide guest through their entire stay - including Front Office & Food & Beverage support.

Job Responsibility:

Assist guests arriving and departing the hotel through the check in and departure process
Handle general enquiries, providing service excellence to our experienced travelers
Ensure your team is focused on building long-term, value-based customer relationships so our passion helps guests follow theirs
Support your passionate front office team in general operational tasks
Take guest reservations and perform cash handling & credit card responsibilities
Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations
Use Point of Sale (POS) systems for cash-handling and sales
Process all types of payments
Address guests' services in a professional and timely manner
Maintain the cleanliness of work areas throughout the day
Prepare and present food through host service
Conduct hotel preventative maintenance (including lighting, airconditioning, general maintenance and more)
Support in Maintenance Logging throughout different hotel systems

Requirements:

Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude
An up to date RSA certificate and Food Safety Certifications
A can-do attitude and is passionate in serving our guests
Experience in preventative maintenance

What we offer:

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Additional Information:

Job Posted:
June 25, 2025

Employment Type:

Parttime

Work Type:

On-site work

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F&B/Front Office Expert