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Expert Airline Support Engineer

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Boeing

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Location:
United States , Seal Beach

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

176800.00 - 239200.00 USD / Year
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Job Description:

At Boeing Commercial Airplanes, Customer Support has an exciting opportunity for an Expert Airline Support Engineer to join our team for a position in Seal Beach, CA. As an Airline Support Engineer, you will help enable billions of passengers and billions of pounds of freight to be flown every year. You will serve as the technical interface between Boeing and our airline partners, playing a crucial part in maintaining operational and reliability performance for safe and economical operations. You will tackle systems, structures, and operational challenges across the entire airplane, collaborating with expert engineers and leadership.

Job Responsibility:

  • Proactive technical customer advocate for selected airline customers
  • Develop thorough knowledge of top customer issues and drive them to closure
  • Maintain frequent contact and coordination with Boeing Field Service Representatives and customer airlines
  • Author and review documentation associated with the airlines
  • Use program management skills to lead resolution of customer in-service issues
  • Manage multiple projects and demands in a dynamic environment
  • Interact and work with senior level executives and mid-level managers
  • Coordinate with and present to Airline Customer and Boeing Executive Leadership
  • Lead activities across customer accounts
  • Work alternate shifts periodically to support 24/7 customer needs

Requirements:

  • Bachelor of Science degree from an accredited course of study in engineering, engineering technology, chemistry, physics, mathematics, data science, or computer science
  • 14+ related work experience or an equivalent combination of technical education and experience
  • Willingness to work extended hours as needed to meet business demands
  • Must be willing to travel periodically
  • Ability to travel domestically and internationally, with travel not exceeding 25%
  • This position must meet U.S. export control compliance requirements
  • US based job, US Person required

Nice to have:

  • Experience working with organizational leaders to develop & implement plans & objectives
  • Experience supporting technical questions for airplane programs or similar
What we offer:
  • Competitive base pay and variable compensation opportunities
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid and unpaid time away from work
  • Generous company match to your 401(k)
  • Industry-leading tuition assistance program
  • Fertility, adoption, and surrogacy benefits
  • Up to $10,000 gift match for nonprofit support
  • Relocation based on candidate eligibility

Additional Information:

Job Posted:
December 25, 2025

Expiration:
January 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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