Executive Support Analyst Job at Accenture (Dublin)

Practice Support Analyst - Application Support

In this role, you will provide technical assistance to the Aledade App users (in...

Location

United States , Remote; Seattle; Phoenix; Albuquerque

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

Minimum of two year’s experience in troubleshooting Application issues in healthcare settings
Demonstrate basic competency in HL7 SIU and/or ADT, HIPAA X12 837, and CCDA (understand what they are used for and transmission method)
Demonstrate ability in navigating AWS S3 folders
Demonstrate basic analytical thinking, problem solving, and customer service skills (professional verbal and written communication skills (clear and concise), active listening, patience, positive language usage, handle complaints professionally, empathy)
Demonstrate characteristics of a team player
Demonstrate ability to accept constructive feedback and adapt to a change that lead to positive self-improvements
Associate Degree

Job Responsibility

Assist users via chat to solve technical problems with predefined steps
Triage incomplete tickets
Perform troubleshooting technical issues received via tickets with predefined steps as set forth for the analyst support group, such as App Access, Practice Location, Providers, Users, Patient Merges, Telehealth, etc
Execute sub-tasks of projects that are a part of the Practice Success workstream while receiving supervision from a senior member of the team

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Client Testing Support Analyst

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth di...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking, monitoring and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Proactively drives innovation to improve processes and applies automation to reduce manual effort

Job Responsibility

Provides technical and business support for users of FX Tech Applications
Maintains application systems that have completed the development stage and are running in the daily operations of the firm
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Identifies ways to maximize the potential of the applications used
Assess risk and impact of testing issues and escalate to business and technology management in a timely manner
Ensures that storage and archiving procedures are in place and functioning correctly
Formulates and defines scope and objectives for complex application enhancements and problem resolution

Fulltime

Dedicated Technical Support Analyst

The Support Engagement Lead is a member of the Recurring Services team and is ta...

Location

Brazil , São Paulo

Salary:

Not provided

Braze

Expiration Date

Until further notice

Requirements

Bachelor’s Degree from a 4-year college or university (or similar experience-based proficiency level)
3-6 years of client-facing experience working in SaaS company
2-3 years working in Technical Support
1-2 years account management experience
Exemplary written and verbal communication skills
Unparalleled follow up skills
Ability to thrive in a highly collaborative role
Strong analytical skills regarding technical issues
Experience handling time-sensitive, pressure-intensive customer issues
Strong organizational skills with an ability to manage competing client demands

Job Responsibility

Own and assume ultimate responsibility over your named customer’s technical needs and inquiries around platform integration, performance, and troubleshooting as well as partner implementation
Be your customers’ main point of contact and trusted advisor at Braze for all things Technical
Partner with Customer Success and Recurring Services teams, taking a lead role on technical escalations and inquiries to ensure excellent customer experience and internal alignment
Deliver product value by reducing risk and removing technical barriers resulting in feature adoption and a high degree of execution within the Braze platform
Drive customer advocacy by championing for the customer’s technical needs and product enhancement requests
Work closely and get ingrained with Braze recognized partners in the customer tech stack
Proactively analyze your customer’s existing support cases to identify trends and risks with their Braze product experience
Work with customers to create a seamless experience by helping them to develop Centers of Excellence which allow them to benefit from knowledge sharing across their group
Maintain ongoing regular contact with your customers via support cases, regular check-ins, kick-offs, events and Technical Business Reviews
Work with Onboarding Managers, Technical Account Management, and Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity

What we offer

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze

Fulltime

Client Support Analyst

Client Support Analyst role responsible for managing client health, supporting s...

Location

India , Pune

Salary:

Not provided

Addepar

Expiration Date

Until further notice

Requirements

Minimum 3+ years of experience in a similar role
Previous experience in investment management or Wealth management or Portfolio management domain
Bachelor’s Degree in Finance, Economics, Mathematics, or equivalent experience
Superior communication, organizational, and time-management skills
Proficiency in math
Passion for problem-solving and continuous learning
Passion for technology and finance
Minimum 2+ years of relevant experience in a client-facing role
Experience with SQL or Python will be an advantage

Job Responsibility

Identify, respond to, and resolve issues and questions raised by Addepar’s clients
Provide hands-on support to our clients to ensure their ongoing happiness
Work in complex data sets to identify and resolve data and calculation discrepancies
Evaluate the criticality of client issues and collaborate with various parts of the organization to resolve
Work closely and conduct root-cause analysis with Engineering and Data teams to resolve issues
Work effectively with Product and Account Manager teams to manage and maintain a high level of client satisfaction
Help clients use Addepar to the greatest extent through both functional and conceptual instruction
Prioritize and context-switch effectively to execute on simultaneous cases, seeing each through to the finish line
Become an expert on all things Addepar

Fulltime

FX & Capital Markets Trade-Support Analyst

Join us for an exciting opportunity as a FX & Capital Markets Trade-Support Anal...

Location

Ireland , Dublin

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Demonstratable experience in a front-office trading/trade support role – across FX/FX Derivative & Capital Markets (Equities/Bonds/ETF)
Attention-to-detail – with an ability to perform consistently under pressure
Excellent communication skills (written & oral) – across internal stakeholders and our UHNW Client base

Job Responsibility

Provision of SME expertise on specific products and services to customers and colleagues
Identification of market trends, new features, regulatory requirements and potential risks
Response to customer inquiries, resolution of issues, and provision of guidance on product usage
Presentation of the advantages and features of the product to potential customers
Assistance with the development and execution of marketing materials for the product
Participation in training sessions and workshops to share product knowledge
Participation in events, conferences, and other networking opportunities to showcase the product

What we offer

Hybrid working
Modern workspaces
Collaborative areas
State-of-the-art meeting rooms
Wellness rooms
On-site cafeterias
Fitness centers
Tech-equipped workstations

Fulltime

Apps Support Sr Analyst

The Apps Support Sr Analyst is a seasoned professional role that involves provid...

Location

United States , New York

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
experience installing, configuring or supporting business applications
advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
demonstrated analytical skills
issue tracking and reporting using tools
knowledge/experience of problem Management Tools
good all-round technical skills
effectively share information with other support team members and with other technology teams
ability to plan and organize workload

Job Responsibility

Provide technical and business support for users of Citi applications
maintain application systems running in daily operations
manage, maintain, and support applications and their environments
perform start of day checks, continuous monitoring, and regional handover
perform same day risk reconciliations
develop and maintain technical support documentation
identify ways to maximize application potential
assess risk and escalate production issues
ensure storage and archiving procedures are in place
formulate scope and objectives for complex enhancements

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Fulltime

FX Applications Support Senior Analyst

As an OpsTech Application Support Analyst, the candidate will play a pivotal rol...

Location

Australia , Sydney

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years experience in an Application Support role
experience installing, configuring or supporting business applications
experience with some programming languages and willingness/ability to learn
advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
demonstrated analytical skills
issue tracking and reporting using tools
knowledge/experience of problem Management Tools
good all-round technical skills
effectively share information with other support team members and with other technology teams

Job Responsibility

Provide technical and business support for users of Citi Applications
maintain application systems
manage, maintain and support applications
perform start of day checks, continuous monitoring, and regional handover
develop and maintain technical support documentation
maximize the potential of applications
assess risk and impact of production issues and escalate
ensure storage and archiving procedures are functioning correctly
formulate and define scope and objectives for complex application enhancements
prioritize bug fixes and support tooling requirements

What we offer

Rewarding work in a supportive environment
clear opportunities for progression
exciting company benefits

Fulltime

Senior Decision Support Analyst

Provide critical analytical expertise and strategic insights, transforming compl...

Location

United States , Houston

Salary:

34.00 - 50.58 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors in Accounting, Finance or related field
Four (4) years of experience in financial analysis or accounting, preferably in a hospital setting
Experience with a hospital decision support system (such as EPSi)

Job Responsibility

Serve as the Finance Department point person for assigned service line management teams
Analyze monthly service line financial performance
Provide ad‐hoc reporting and in‐depth financial analysis
Research trends and variances, and identify potential threats and vulnerabilities to financial performance
Make recommendations to Senior Management
Maintain the Health System’s cost accounting system (EPSi)
Work with department managers to develop and review Relative Value Units (RVUs)
Perform monthly mapping of department charge codes
Perform monthly reconciliation of data in EPSi to source systems
Create monthly department flexible budgets

What we offer

Medical, prescription drug, dental, vision plans
Life insurance
Paid time off (minimum of 14 days for full-time)
Tuition reimbursement
Retirement plan benefits (401(k), 403(b), etc.)

Fulltime

Executive Support Analyst

Accenture

Location:
Ireland , Dublin

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 14, 2025

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