Executive Sales, Marriott Bonvoy

Executive Sales

Marriott Bonvoy

Location:
Mexico, Queretaro

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Dedicated to providing better service to travelers; creating experiences for business travelers; empowering guests; providing a guest experience that exceeds expectations; being part of a small and ambitious team with opportunities for personal growth

Job Responsibility:

Contact appropriate individual or department to resolve guest calls, requests, or problems
use sales techniques to maximize revenue
determine and give complimentaries to guests as gifts for their patronage
promote awareness of brand image internally and externally
process requests for redeeming Marriott Rewards points
process all reservation requests, changes, and cancellations received by phone, fax, or mail
enter Marriott Rewards information into appropriate software
answer, record, and process all guest calls, requests, questions, or concerns
perform general office duties to support Sales & Marketing
assist management in training and motivating employees
serve as a role model
follow all company policies and procedures
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
anticipate and address guests’ service needs
thank guests with genuine appreciation
speak with others using clear and professional language
prepare and review written documents accurately
answer telephones using appropriate etiquette
develop and maintain positive working relationships with others
monitor the performance of others to ensure adherence to quality expectations and standards
move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
at least 2 years of related work experience
no supervisory experience
no license or certification required

What we offer:

Access to opportunity
equal opportunity employer
fostering an environment where unique backgrounds are valued
non-discrimination on any protected basis

Additional Information:

Job Posted:
October 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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