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We’re looking for a Briefing Program Manager to oversee the planning, coordination, and execution of high-priority, in-person executive briefings hosted at our Seattle Executive Briefing Center. This role provides an exciting opportunity to craft impactful customer experiences that deepen relationships, showcase innovation, and accelerate business transformations.
Job Responsibility:
End-to-End Briefing Planning: Organizing briefing strategy and planning calls with internal sales teams
setting clear objectives and identifying appropriate agenda topics that align with desired meeting outcomes
Stakeholder Engagement: Coordinating with subject matter experts and company executives to curate bespoke agendas that align with customer objectives
Operational Excellence: Managing logistics such as scheduling, catering, and transportation to ensure a seamless onsite experience
Program Enablement: Partnering with internal business units such as sales, marketing, and technical teams to promote program value, adoption, and scalability while enhancing briefing outcomes
Process Improvement: Developing and implementing mechanisms, operating procedures, and tools to improve program efficiency and execution at scale
Customer Experience Design: Facilitating an engaging meeting experience for customers and senior executives through tailored, result-oriented discussions
Requirements:
3+ years of program or project management experience with a strong operational background handling multiple, concurrent projects
Proficiency in tools like Microsoft Outlook and Excel, with an ability to quickly learn and adapt to internal workflow systems
Demonstrated ability to analyze data, recommend process improvements, and meaningfully support data-driven decisions
A proven aptitude for working cross-functionally with both technical and non-technical teams
Strong communication and stakeholder management skills, with comfort engaging senior executives and business leaders
Nice to have:
Experience in delivering complex programs end-to-end, with results communicated to senior leadership
Familiarity with value-based sales methodologies and consultative selling approaches
A general understanding of cloud computing concepts
Proven ability to adapt and thrive in a fast-paced, dynamic environment while independently managing blockers and driving decision-making
Comfort in balancing strategic thinking with tactical execution and administrative details
What we offer:
medical, vision, dental, and life and disability insurance
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