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We are seeking a detail-oriented and collaborative Executive Background Screening & Adjudication Specialist who is responsible for coordination of pre-employment screening activities and operations for experienced, executive and hourly candidates globally. This role manages the relationship with our third-party background check vendor, leads background check adjudications and escalations, and coordinates non-standard cases between stakeholders, such as contingent starts, immigration and work authorization cases. The specialist will also support and execute executive-level background screening, ensuring a consistent, compliant, and high-quality candidate experience.
Job Responsibility:
Serve as the primary point of contact for the background check vendor, managing day-to-day operations, issue resolution and continuous process improvement
Leverage strong data judgement & story telling with data to monitor service levels, turnaround times, and quality, escalating performance issues and partnering with the vendor on remediation plans
Maintain and update standard operating procedures, configurations, and workflows related to background screening in vendor tools and internal systems
Collaborate with Procurement, Legal, and HR Ops on contract renewals, scope changes, and data privacy/compliance requirements
Oversee end-to-end background check initiation, monitoring, and completion for candidates and new hires in partnership with Talent Acquisition
Track and reconcile outstanding checks, delays, and exceptions, proactively communicating status and risks to recruiters and HR
Ensure accurate and timely documentation and case logging in HR systems and case management tools
Lead background check adjudications, reviewing results against company policy, local laws, and regulatory guidance
Facilitate and document escalations for complex or high-risk cases, partnering with appropriate stakeholders
Maintain and apply adjudication matrices and decision frameworks, updating them as policy or regulatory requirements evolve
Ensure processes comply with applicable laws and regulations
Maintain accurate audit trails and records to support internal audits, legal inquiries, and regulatory reviews
Coordinate with Global Mobility/Immigration and Talent Acquisition on immigration cases for candidates and new hires (e.g., work authorization, visas, permanent residency)
Support case intake, documentation, and status tracking for immigration-related checks and verifications
Ensure background and immigration processes are aligned, with clear hand-offs and communication across teams
Manage contingent start processes when background checks are pending, ensuring adherence to policy and appropriate approvals
Monitor start date accuracy and delays to avoid overpayments
Manage enhanced background screening for executive and highly sensitive roles, ensuring a white-glove candidate experience
Partner with stakeholders to define and execute appropriate screening packages and escalation paths
Handle confidential information with discretion, ensuring the highest levels of privacy and data protection
Prepare and present executive-level summaries of screening outcomes and recommendations where appropriate
Monitor key metrics (e.g., turnaround time, pass/fail rates, contingent starts, dispute/appeal volumes) and identify trends and process gaps
Recommend and implement process, policy, and system improvements that enhance candidate experience, compliance, and efficiency
Deliver training and guidance for Talent Acquisition, HR, and People Services on background check and contingent start processes
Support projects, audits, and change initiatives related to background checks, immigration, and onboarding
Requirements:
Bachelor’s degree in Human Resources, Business, Criminal Justice, or related field, or equivalent experience
Solid experience in executive background screening, HR operations, Talent Acquisition, compliance, or a related function
Hands-on experience working with background check vendors and/or screening platforms
Strong analytical and decision-making skills, with the ability to interpret complex background reports and apply policy consistently
Demonstrated ability to handle confidential and sensitive information with discretion
Excellent communication and stakeholder management skills, with experience partnering across HR, Legal, and business teams
Experience managing vendor relationships in an HR or compliance context
Knowledge of FCRA, EEOC guidance, fair chance hiring laws, and other relevant regulations is a plus
Experience supporting immigration/work authorization processes and/or partnering with Global Mobility or immigration counsel
Prior experience supporting executive-level hiring or high-risk/sensitive roles
Nice to have:
Familiarity with HRIS/ATS systems (e.g., Workday) and HR case management tools
Experience in a large, complex, or highly regulated organization
Proven ability to prioritize, organize, and manage multiple cases and deadlines in a fast-paced environment