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Exec Support Admin I

urmc.rochester.edu Logo

University of Rochester

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Location:
United States of America , Rochester

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Contract Type:
Not provided

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Salary:

63815.00 - 95723.00 USD / Year

Job Description:

Under general guidance and with significant latitude for independent judgment, initiative and discretion, provides comprehensive executive-level administrative and operational support to the Chief Clinical Officer (CCO). This position works closely with and acts as a liaison to other administrative staff within the University, medical center, and health system affiliates. This role requires confidentiality, professionalism, exceptional attention to detail, and the ability to navigate the unique demands of academic medicine and patient care operations.

Job Responsibility:

  • Manages the calendar for the CCO
  • Makes scheduling decisions based on knowledge of priorities
  • Anticipates needs and obtains background materials for decisions, conferences, and meetings
  • Independently compiles, edits, reviews and disseminates relevant materials
  • Develops, reviews, and disseminates presentation materials for use during meetings
  • Conducts fact-finding and composes responses to non-routine inquiries
  • Manages, tracks, triages and/or directly respond to the daily flow of incoming and outgoing requests and correspondence
  • Responsible for review, prioritization, and triage of internal and external correspondence, communication and inquiries
  • Assists with proofing and finalizing presentations, letters and committee minutes
  • Corresponds on behalf of the office with Medical Center leaders and external organizations
  • Represents the Chief Clinical Officer in communications with medical staff, department chairs, nursing leadership, and external healthcare partners
  • Ensures staff and clinical departments are informed of policy changes, regulatory updates, and clinical practice modifications
  • May support coordination of communications regarding clinical outcomes, patient safety events, and quality improvement initiatives
  • Supports administrative operations for clinical excellence initiatives and medical staff activities
  • With direction, updates action plan documents as needed
  • Works in conjunction with the Chief of Staff to support the CCO in monitoring action plans of key projects
  • Informs the CCO and project stakeholders of action plan changes and updates
  • Facilitates action items including scheduling follow up meetings
  • Assists with special projects that support the office as needed and assigned
  • Serves as primary coordinator for multiple events including meetings, conferences, and symposia
  • Prepares travel arrangements, coordinates logistics, and ensures appropriate detail is captured on the CCO’s calendar
  • Manages and maintains all confidential administrative records, files, and reports
  • Ensures office compliance with standard policy and procedures
  • Responsible for space, supplies and inventory
  • Maintains equipment listing, recommends replacement as required
  • Responsible for reviewing monthly expenses and variances for the office budget
  • Makes recommendations to remain within the approved budgets
  • Processes a variety of financial transactions, including invoices and reimbursements
  • Produces, monitors, and reconciles budget statements
  • researches, identifies, and resolves discrepancies
  • Partners with the Chief of Staff to the URMC CEO and the Executive Assistant to the CEO as needed

Requirements:

  • Bachelor’s degree required
  • 3 years of relevant experience required
  • or equivalent combination of education and experience required
  • Experience in an executive-level or healthcare administrative office setting preferred
  • Excellent interpersonal and communication skills required
  • Ability to interact with a broad range of internal and external constituencies, including senior executives required
  • Exceptional organizational and time management skills with a keen attention to detail required
  • Ability to exercise a high level of professionalism and discretion with respect to confidential and sensitive matters required
  • Ability to quickly and thoughtfully build and maintain relationships required
  • Ability to work both collaboratively and independently and meet deadlines required
  • Ability to multi-task and prioritize among competing demands and adapt to changing needs in a fast-paced environment required
  • Expertise in using Microsoft Office, Outlook, Excel, Word and PowerPoint required

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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