Events Operations Manager

We are looking for an Events Operations Manager to be the operational engine behind Intercom’s Brand Events and activations. This role is for someone who brings order, clarity, and momentum to complex work. You will make sure vendors are set up correctly, procurement and finance processes run smoothly, and nothing slows a project down because of avoidable operational friction. You will work closely with the Brand Events team, Finance, Procurement, IT, and our external partners. Your work will create the conditions for producers and project leads to focus on delivering high quality, on brand events. When this role is working well, vendor onboarding and payments are predictable, operational risks are surfaced early, and event teams can execute at pace without distraction.