Events Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
Malaysia, Penang

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Responsible for preparing event documentation and coordinating with Sales, property departments, and customers to ensure high-quality service throughout all phases of property events. The position primarily handles events of average complexity, focusing on seamless execution, maximizing revenue, and delivering exceptional customer experiences.

Job Responsibility:

Ensure events progress seamlessly by collaborating with other employees
greet customers during event phases
manage group room blocks and meeting spaces
act as a liaison between sales and customers
participate in site inspections
provide exceptional customer service
lead pre- and post-event meetings
assist in sales process and revenue forecasting
review comment cards and guest satisfaction
develop corrective action plans

Requirements:

High school diploma or GED
1–2 years of experience in event management or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
at least 1 year of experience in the event management or related professional area

Nice to have:

Experience with group room blocks
knowledge of event trends
ability to up-sell products and services

What we offer:

Opportunities for training
development
recognition programs
holistic well-being focus
diverse work environment

Additional Information:

Job Posted:
July 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Events Manager