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Events Groups Coordinator

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Jordan , Dead Sea

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

The Events Groups Coordinator is responsible for processing reservation requests, changes, and cancellations, identifying guest needs, and ensuring accurate room blocks and reservations. The role involves following company policies, maintaining professionalism, and supporting team goals. The position requires at least 1 year of related work experience and a high school diploma or equivalent.

Job Responsibility:

  • Process all reservation requests, changes, and cancellations
  • Identify guest reservation needs
  • Verify availability of room type and rate
  • Explain guarantee, special rate, and cancellation policies
  • Accommodate and document special requests
  • Answer questions about property facilities/services and room accommodations
  • Follow sales techniques to maximize revenue
  • Communicate information regarding designated VIP reservations
  • Input and access data in reservation system
  • Respond to challenges for accommodating rooming requests
  • Oversee accuracy of room blocks and reservations
  • Input group rooming lists using reservation systems
  • Revise room blocks to maintain required number of available rooms
  • Keep organized files of all groups
  • Set-up proper billing accounts according to Accounting policies

Requirements:

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Training, development, recognition
  • Holistic well-being focus
  • True camaraderie with a diverse group of co-workers
  • Luxury environment

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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