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We’re seeking a hands-on Event Operations Specialist to support the smooth delivery of conferences across the U.S. This hybrid role combines onsite event execution with off-week preparation, packing, and organizational tasks at our Boston location. Ideal for someone who thrives in fast-paced environments, stays highly organized, and enjoys both travel and behind-the-scenes work.
Job Responsibility:
Oversee onsite operations such as attendee check-in, room resets, AV setup, and vendor interaction
Assemble, prepare, and transport all event materials and kits ahead of each show
Keep the Boston storage and packing area tidy, organized, and ready for audits
Manage inventory: restock supplies, maintain equipment, and verify tech is charged and functional
Produce printed materials, badges, labels, and signage for upcoming events
Upload, sort, and label photos, videos, and documentation following strict organizational standards
Record attendee updates, no-show counts, and post-event notes in Salesforce and internal tools
Conduct site visits, gather operational details, and update venue information
Provide guidance and expectations to temporary onsite staff
Requirements:
Background in event execution, conference support, or large program operations
Willingness and availability to travel regularly for multi-day events
Excellent coordination and organizational abilities
Comfortable balancing hands-on physical tasks with computer-based responsibilities
Strong communicator who can work effectively with team members in other countries
Nice to have:
Experience supporting multi-day professional events or conferences
Working knowledge of CRM tools such as Salesforce
Prior collaboration with venues, suppliers, or AV partners
Ability to read or develop simple room layouts or floorplans
Strong troubleshooting skills in dynamic, fast-paced environments
Comfortable working autonomously with minimal oversight
What we offer:
Generous vacation time and company-observed holidays
Flexible hybrid schedule blending office days with onsite event work
Frequent travel to major cities across the U.S.
Hands-on involvement in large, high-impact events
Opportunities to grow your skills and advance professionally
Inclusive, team-oriented environment with collaboration across global teams