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The Event Coordinator at The Westin Jakarta is responsible for meeting group coordinators/hosts prior to functions, ensuring all arrangements are agreeable, and fulfilling any special banquet event arrangements. The role involves maintaining professional appearance, adhering to company standards, and ensuring guest satisfaction. The position requires physical activities such as standing, walking, lifting, and moving objects.
Job Responsibility:
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc
Respond to and try to fulfill any special banquet event arrangements
Follow up on special banquet event arrangements to ensure compliance
Follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, and support team to reach common goals
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
What we offer:
Empowering guests to regain control and enhance their well-being when they need it most while traveling
Committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
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