Event Booking Center Sales Manager, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Nanjing

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Event Booking Center Sales Manager at The Westin Nanjing Resort & Spa will be responsible for managing guest reservation requests, using sales techniques to maximize revenue, and promoting brand awareness. The role involves general office duties, coordination with different departments, and assistance in employee training. A high standard of guest interaction and service is expected, alongside upholding Marriott's brand principles and property goals.

Job Responsibility:

Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Determine and give complimentaries to guests
Promote brand awareness
Process requests for redeeming Marriott Rewards points
Process reservation requests, changes, and cancellations
Enter Marriott Rewards information into software
Perform general office duties
Assist management in training and motivating employees
Follow company policies and procedures
Welcome and acknowledge guests
Anticipate and address guest needs
Develop and maintain positive working relationships
Monitor performance of others
Move, lift, or carry objects weighing up to 10 pounds.

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
No supervisory experience.

Additional Information:

Job Posted:
June 17, 2025

Employment Type:

Fulltime

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Event Booking Center Sales Manager