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EUV Field Service Engineer

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ASML

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Location:
South Korea , Icheon

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. The Field Service Engineer executes regular basic, pre-defined maintenance and diagnostic activities under supervision.

Job Responsibility:

  • Execute regular basic, pre-defined maintenance and diagnostic activities under supervision
  • Analyze and make repairs at customer site
  • Execute regular maintenance, implement upgrades and Field Change Orders
  • Provide elementary training to the customer
  • Ensure proper operation of ASML machines at customer site
  • Provide 1st line support to customers
  • Manage and monitor ASML EUV equipment
  • Check for abnormalities in ASML EUV equipment
  • Analyze complex problems on-site and collaborate with 2nd line engineers to resolve them
  • Gather all information relevant for the problem, analyze using available means
  • Handover problem or problem aspects to others (2nd / 3rd line support)
  • Advise customer technical personnel in dealing with problems
  • Arrange with customer machine time window to execute procedure
  • Teach others on ASML products, tools, manuals, ways of working etc.
  • Provide appropriate support and assistance to less experienced ASML or local personnel
  • Signal possible improvements in manuals / procedures and ways of working
  • Plan and coordinate the activities of employees in the team, including client personnel
  • Deal with customer on multiple levels in all situations

Requirements:

  • Bachelor's degree or above in an Engineering field or equivalent
  • 2-5 years in customer support engineering (Semi or other high-tech industry)
  • Strong troubleshooting and analytical skills
  • Good communication and interpersonal skills
  • Self-motivated and flexibility
  • Good team player
  • Legally authorized to access controlled technology as defined in the United States Export Administration Regulations

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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