Especialista de Operações de Pagamentos - Trust, Citi

Citi

Location:
Brazil, São Paulo

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Independently manage LATAM Agency & Trust operational payment activities and coordinate processes with internal areas; ensure the correct execution of payments/transfers complying with agreements; work closely with diverse regulations across Latin America.

Job Responsibility:

Independently administer and manage LATAM Agency & Trust Operational Payment activities
Ensure the correct execution of payment/transfers complying with A&T agreements
Perform Start of Day and End of Day procedures for the Payment & Settlement area
Provide support to Front & Middle Office and internal areas related to client demands
Provide accurate metrics and implement controls defined by internal policies
Lead projects related to Issuer Services business to improve process and reduce risk
Supervise others, including coaching, scheduling, training, and evaluations
Work on holidays and at different time-zones to provide proper services
Analyze outgoing wire requests for compliance with regulations
Approve and analyze client instructions in the payment system for distributions of funds
Monitor transactions in payment processing applications and handle exceptions
Present management reports and approve daily control logs
Supervise end-of-day reconciliations and recommend procedural enhancements
Maintain updated procedures, instructions, and manuals
Review and approve Self-Assessment evidence and back up other supervisors as needed.

Requirements:

Bachelor’s Degree is required
Specialization in Economics, Finance, Business Administration, Accounting
Preferably, experience in Agency and Trust business in a financial institution or 5-8 years of relevant experience
Proven payment process experience and its controls in a Financial Institution (International Wire transfer, Local Transfer (ACH), book to book, among others) either under role of Supervisor, Team Lead or Manager
Exceptional verbal, written, and presentations skills in English and Spanish
oral and written, with the ability to articulate complex and sensitive issues to management
Tri-lingual fluency of English, Spanish and Portuguese is preferred
Team management experience
Demonstrated leadership and relationship management skills
Experience managing group of people
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Availability to work on holidays and at different time-zones to service the respective Latin American countries
Advanced skills in MS Office applications (Excel, Word, PowerPoint)
Ability to draft detailed operating procedures, training materials, and tools
Possess a sense of urgency with the ability to strive in a fast-paced high-energy work environment
Quick learner
Ability for a good understanding of activities, policies, procedures, regulations of different countries and concepts of the work area
Ability to analyze and understand legal documents
Knowledge of the bank's policies, to execute the activities aligned to it.

Nice to have:

Tri-lingual fluency of English, Spanish and Portuguese is preferred
Experience in Agency and Trust business in a financial institution.

What we offer:

Global benefits
Equal opportunity employer.

Additional Information:

Job Posted:
May 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Especialista de Operações de Pagamentos - Trust