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At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON: Qualia's full Reconciliation Service pairs the best-in-class title & settlement accounting software alongside a dedicated, professional Reconciliation Specialist. This service is designed to ensure clients are audit-ready and compliant with best practices. As an Escrow Accountant, you are responsible for managing cash reconciliations for customer escrow accounts. You are the point person for the client; you will assist in cleanup & catch-up for your accounts, manage and clear daily exceptions, coach clients on best accounting practices, and alert clients to any audit red flags. Most importantly, accountants will be responsible for maintaining daily 3-Way reconciliation for Qualia customers' accounts.
Job Responsibility:
Producing/Processing of customer's banking files (CSV/BAI2)
Resolving transactional exceptions in Qualia and banking web sites
Reporting unresolved exceptions to customers
Monitoring/Producing accounting reports relevant to each customer
Generating month-end reports required by the customer
Reviewing month end accounting reports to determine account status
Communicating customer account status both internally and externally
Supporting current Qualia agents with their reconciliations
Transitioning current and new clients to Qualia Recon Service
Building customer satisfaction with assigned clients
Requirements:
A college degree or equivalent (Finance/Accounting majors preferred, but not required)
A working knowledge of Excel
Previous accounting or bookkeeping experience
Excellent analytical, verbal, and written communication skills
A keen eye to detail
Great processing skills
A team-player attitude
Exceptional customer service skills
Based in Austin, TX, with the ability to work in the office a minimum of three days per week is required.