CrawlJobs Logo

ERP/FSM Technical Analyst

arcwide.com Logo

Arcwide

Location Icon

Location:
Italy , Milan

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Arcwide is the largest IFS Partner globally. We deliver worldclass IFS Cloud solutions that transform businesses, and we’re on a mission to continue setting the standard for excellence. We are currently searching for motivated and dedicated individuals who are ready to take that next step of their career.

Job Responsibility:

  • Support the delivery of Technical tasks in all project phases from the conceptual design to the successful implementation of the project
  • Advise Functional Consultants on technical feasibility of functional designs and identify technical solutions in respect with the product capabilities and edit related Technical specs. based on Business Requirement documented in Functional Specs
  • Interface with Nearshore/Offshore developer and be accountable for specify, validate, test and certify the deliveries
  • Interface with the Customer team on technical discussion, and be perceived as a trusted technical Advisor, regarding ERP/FSM integration with customer ecosystem and release management process
  • Realize software configuration and conduct technical testing of the system
  • Participate to data migrations and system conversion activities
  • Propose and assess the Technical issues regarding the solution in large and complex projects (Technical Design, Configuration, Integration with legacy systems, Release/Deploy Management)
  • Support customers with your expertise

Requirements:

  • Graduated (master’s degree) in STEM (Science, Technology, Engineering or Mathematics) from Top University
  • At least 3+ year experience in IT Implementations
  • Fluent in Italian and English
  • Previous experience in ERP/EAM/FSM implementation (IFS, SAP, Oracle, Microsoft, Infor) projects or as Technical Consultants with similar Technologies
  • Experience in translating functional specs. into Technical specs. within complex ERP projects
  • Programming experience such as SQL, PL/SQL, Java/Java EE, C#, IFS Marble (Aurena Client), HTML, JavaScript, Gradle, CSS
  • Database experience such as SQL Query Tool, PL/SQL Developer (or similar), SQL Server Management Studio
  • Experience in implementing integrations to external systems (IFS Connect, FSM Connect, EDI, BizAPI, Transformers, Access Providers. REST API, JSON, SOAP)
  • Client-oriented work ethic with excellent international teamworking abilities
  • Able and available to travel up to 60-70% of the time

Nice to have:

  • Other European languages
  • Mobile development and configurations (iOS/Android/Windows) experience with relevant development tools
What we offer:
  • Competitive Salary
  • Holidays
  • Private healthcare insurance
  • Pension contributions
  • Wellness programmes
  • Mobile phone and laptop
  • Hybrid working
  • Continuous learning
  • Equal & inclusive culture

Additional Information:

Job Posted:
December 20, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for ERP/FSM Technical Analyst

New

Sr Enterprise Customer Success Manager - LA28 Olympics

This role is a highly strategic, executive-facing leadership position within T-M...
Location
Location
United States , Irvine; Los Angeles
Salary
Salary:
99500.00 - 179400.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Business, Engineering, Applied Science, Finance (Preferred)
  • Plus 3 years of related experience OR advanced degree with 1 year of related experience OR equivalent combination (Required)
  • Customer Engagement Ability to manage professional relationships with enterprise customers, partners, and stakeholders (Required)
  • Intake & Process Management: Strong capability to translate requests into structured operational workflows (Required)
  • Communication Clear verbal and written communication with both external customers and internal teams (Required)
  • Project Coordination Ability to manage timelines, dependencies, and multi-team execution (Required)
  • Problem Solving Ability to resolve complex, non-standard customer and operational issues (Required)
  • Analytics & Reporting: Experience producing account activity reports and operational metrics (Required)
  • Microsoft Office Proficiency in Excel, PowerPoint, Word, and reporting tools (Required)
  • At least 18 years of age
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for a highly strategic single customer, affiliates, sponsors, partners, and athletes, managing ongoing communication and relationship coordination
  • Lead intake of customer, partner, and athlete requests, clarifying scope, requirements, timelines, and service expectations
  • Proactively communicate status updates, risks, and resolution paths to customers and partners
  • Manage intake workflows, project tracking, and cross-functional coordination with Sales, Operations, Finance, Legal, and Program Management teams
  • Support billing, invoicing validation, account reconciliations, and resolution of account-related inquiries
  • Develop and maintain account activity reports, intake metrics, and operational performance summaries
  • Provide light project management support for complex or multi-workstream initiatives
  • Maintain accurate account documentation, intake records, and compliance with operational requirements
What we offer
What we offer
  • medical, dental and vision insurance
  • a flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • Fulltime
Read More
Arrow Right
New

Senior Software Engineer, Core Messaging

The Core Messaging team focuses on enhancing the performance and reliability of ...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of professional experience as a Software Engineer with a strong track record of success
  • Comfortable owning and leading technology initiatives and driving the product strategy forward
  • Leverages business and product understanding to write high impact and foundational code at a high velocity
  • Contributes team value by providing input to architecture proposals, code reviews and team goals
  • Experience working in a collaborative team environment
  • Excellent communicator with your peers, teammates, stakeholders and managers
  • Proficient in analyzing and optimizing code performance, database load, and caching strategies
  • Familiar with distributed architecture paradigms such as async processing, job queues and eventual consistency
Job Responsibility
Job Responsibility
  • Take ownership of critical components of Braze's high-scale architecture and lead team OKRs to ensure they stay on track
  • Find the right balance of individual coding, guidance, mentoring, and delegation
  • Drive improvements to our product, technology, and team processes via innovative ideas and foundational architecture improvements
  • Develop a deep understanding of our business to maximize the effectiveness of your work
What we offer
What we offer
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Fulltime
Read More
Arrow Right
New

In Store Team Member

As an Instore Team Member, you’ll be at the heart of our store, making delicious...
Location
Location
United Kingdom , Greenock
Salary
Salary:
10.00 - 12.50 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Positive, can-do attitude and a passion for great customer service
  • Able to work quickly and efficiently, especially during busy periods
  • Good communication skills and a team player
  • Attention to detail and pride in your work
  • Willingness to learn and take on new challenges
  • Right to work relevant to store location
  • This role involves periods of standing, lifting, carrying, and reaching. You may also work in hot environments (near ovens) and cold environments (walk-in fridges) and occasionally outdoors (e.g. refuse disposal, deliveries)
Job Responsibility
Job Responsibility
  • Prepare pizzas and side items to Domino’s high standards
  • Serve customers face-to-face and by phone, taking orders and payments
  • Maintain food hygiene and safety standards at all times
  • Support with cleaning, restocking and general store duties
  • Contribute to local marketing activities (e.g. leaflet drops, events)
  • Work flexibly across shifts, including evenings and weekends
What we offer
What we offer
  • Competitive hourly pay (with opportunities for progression)
  • 28 days paid holiday per year (includes BH, pro rata for part time)
  • Flexible working hours to suit your lifestyle
  • Staff discount on our delicious food
  • Company pension scheme (where eligible)
  • Family Leave policies in place
  • Paid training and clear career progression pathway with linked pay increases
  • Supportive, inclusive, and fun team environment
  • Employee recognition opportunities
  • Parttime
Read More
Arrow Right
New

Senior Customer Support Manager

The Senior Customer Success Manager will work Axon’s larger customers to build l...
Location
Location
United States
Salary
Salary:
Not provided
axon.com Logo
Axon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or equivalent work experience
  • 3-5+ years’ working in a customer-facing role
  • 2+ years working with Enterprise-level customers
  • Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans
  • A proven track record of leading process improvements within large organizations
  • Previous experience tracking product adoption and customer engagement through data-analysis tools
  • Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations
  • Exceptional organizational, presentation, and communication skills, both verbal and written
  • Demonstrated ability to deal with change and excel in high-stress situations
Job Responsibility
Job Responsibility
  • Engage with your customers through regular calls, business reviews and daily needs
  • Monitor and manage adoption metrics to ensure customers are utilizing the full Axon platform
  • Create success plans for your customers and document customer progress toward established goals and results
  • Manage escalations closely, acting as the quarterback for all critical issues and ensuring multiple internal teams are aligned
  • Communicating major milestones and updates to Sr. Leadership on a regular basis
  • Work closely with Axon’s marketing and training teams to conduct regular training webinars and calls
  • Develop a deep understanding of Axon’s product line and ensure proper implementation in every customer’s environment
  • Learn and share industry best practices in order to solve customer needs
What we offer
What we offer
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Snacks in our offices
  • Fulltime
Read More
Arrow Right
New

Lead - Sales Strategy & Operations

The sales operations function at BrowserStack owns the go-to-market strategy for...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
browserstack.com Logo
BrowserStack
Expiration Date
February 28, 2026
Flip Icon
Requirements
Requirements
  • At least 4+ years of relevant experience at management consulting firms or investment banks
  • or similar BizOps experience in the technology domain
  • Structured thinking, strong problem-solving skills & a solid business sense
  • Proficient in analytics and be able to develop actionable insights using data
  • Be able to multitask, prioritise, rapidly iterate and manage communications with different functions in a fast-paced startup environment
  • Strong interpersonal, communication and presentation skills
  • Background and experience in technology is highly preferred
Job Responsibility
Job Responsibility
  • Understand underlying systems and sales motions, and work with relevant stakeholders to build scalable sales processes
  • Own individual projects, starting with a broad business problem in the sales domain, break it down into smaller actionable items and identify data-driven solutions to drive impact
  • Have a deep understanding of our sales tech stack which includes Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo etc. and formulate plans for optimal adoption and usage
  • Create insightful dashboards to track key metrics, identify potential risks and act as a key enabler to the sales force
  • Work with relevant stakeholders including Finance, Engineering, and Product teams to drive the project roadmap, and implement the solution
  • Build an understanding of the sales funnel, identify relevant metrics to track the health of the business, and use SQL queries / build SFDC dashboards to analyse and present key insights to stakeholders at different levels in the company
What we offer
What we offer
  • Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
  • Gratuity as per payment of Gratuity Act, 1972
  • Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
  • Remote-First work environment that allows our people to work from home
  • Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience
  • Fulltime
Read More
Arrow Right
New

Base Management Manager, Early Life and Moves

We are looking for a Base Manager, Early Life and Moves to join our growing team...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8+ years of experience in base management, retention, lifecycle strategy, or customer analytics
  • Experience in subscription-based businesses (internet, telecom, wireless, or data services preferred)
  • Demonstrated success reducing early life customer churn
  • Strong cross-functional collaboration skills, including partnership with CRM and CX teams
  • Analytical mindset with the ability to translate data into actionable strategies
Job Responsibility
Job Responsibility
  • Own base management strategies to reduce churn during the first 90 days post-activation
  • Identify early life churn drivers related to onboarding, service experience, engagement, billing, and perceived value
  • Develop targeted retention strategies based on customer tenure, behavior, and risk signals
  • Partner with Product, Network, Care, CX, and Operations teams to address root causes impacting early life churn
  • Define onboarding-focused base management strategies that accelerate time-to-value and reinforce customer value
  • Establish customer segments, decision logic, and intervention timing for early life retention efforts
  • Partner with the CRM organization to translate strategy into lifecycle campaigns and programs
  • Support testing, optimization, and continuous improvement of onboarding initiatives
  • Own the base management components of the mover's program, with accountability for retention and reconnection performance
  • Develop proactive strategies to identify movers early and reduce disconnect-driven churn
What we offer
What we offer
  • Competitive medical, dental, vision, and life insurance
  • Employee assistance program
  • 401K plan with company match
  • Host of voluntary benefits
  • Fulltime
Read More
Arrow Right
New

Senior Software Engineer, Content Cards

We’re looking for a Senior Software Engineer to join our Content Cards team, whi...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of full-stack development experience
  • An experienced technical leader with a track record of driving complex projects from ambiguity to delivery
  • Strong understanding of system design, data structures, and algorithms
  • A self-starter with strong communication and organizational skills
  • Experienced working in a team environment
Job Responsibility
Job Responsibility
  • Build new capabilities, improve reliability and performance, and help guide key architectural decisions as we scale
  • Help drive ambitious initiatives that expand what customers can build on high-value surfaces, unlock new ways to present and orchestrate content, and strengthen platform foundations that accelerate future innovation across in-product channels
What we offer
What we offer
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Fulltime
Read More
Arrow Right
New

Sr Broadband Specialist

This role supports the expansion of the customer base by engaging potential cust...
Location
Location
United States , Various, Ohio
Salary
Salary:
50000.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
  • Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
  • Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets
  • Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics
  • Communication Exceptional verbal and effective written communication skills
  • Customer Engagement Strong ability to connect with customers
  • Negotiation Advanced negotiation capabilities
  • Problem Solving Competence in identifying and resolving issues
  • Adaptability Flexibility to modify sales approaches
Job Responsibility
Job Responsibility
  • Achieve sales targets by engaging potential customers through door-to-door and community interactions presenting broadband service offers
  • Support team performance by conducting side-by-side selling, coaching, and facilitating sales skill development with broadband specialists
  • Lead weekly sales meetings and assist with administrative sales leadership functions such as key performance indicator reporting
  • Partner with local leadership from other departments to drive overall market penetration and sales growth
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Fulltime
Read More
Arrow Right