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We are seeking a local and experienced Epic Clinical Trainer to support the implementation and go-live of an Epic Electronic Health Record (EHR) system for a local Des Moines company that supports Iowa's community health centers. This individual will play a key role in developing training materials, delivering end-user training, and providing hands-on support during and after the go live.
Job Responsibility:
Develop and customize training modules in collaboration with the Epic vendor and internal IT & EHR teams
Deliver engaging virtual and in-person training sessions for EpicCare Ambulatory, Intake, Assessment, and Referral workflows
Facilitate end-user proficiency assessments and track user readiness
Provide 'at-the-elbow' support during go-live to ensure a smooth transition
Update and align training materials based on system build changes and end-user feedback
Conduct surveys to collect feedback and continuously improve training delivery
Participate in pre-go-live activities, including system testing and dress rehearsals
Support approximately 20-75 end users throughout contract.
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