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Responsible for architecting solutions to achieve customer business outcomes by leveraging company’s portfolio of hardware, software, services, and as-a-service offerings. Involves articulating proposals, building customer relationships, and developing technical solutions to meet client needs.
Job Responsibility:
Applies advanced knowledge of the company's portfolio, articulating proposals, and ensuring customer's business and technical needs are being met
Identifies key risks to ensure the customer's business and technical requirements are met, detailing key value points for the rest of the account team
Provides input to address key end-customer IT trends, requirements, gaps, or unmet needs
Translates the functional design of a solution into a technical design and architecture that can be scaled to accommodate growth
Communicates how the solution value proposition addresses customer business needs
Tracks industry trends and emerging technologies and leverages this knowledge with the customer’s technical environment
Shows customers how to migrate and/or integrate technologies in new or existing environments
Contributes to industry developments through contributions at conferences, industry events, and utilizing social media
Designs and delivers solutions aligned to customer's business requirements
Participates in deep-dive discussions and drafts high-level solution designs
Balances costs, scope, scale, and benefits to deliver superior value
Collaborates proactively with account team leadership to develop and communicate key value propositions and negotiation points
Builds the pipeline by identifying opportunities
Monitors the account pipeline and nurtures active deals to close
Documents ongoing work activities throughout the sales cycle and shares best practices
Develops professional relationships with customer technical teams and executives
Proactively builds account pipeline by identifying unmet needs, up-selling, or cross-selling opportunities.
Requirements:
First-level university technical degree or equivalent technical qualifications
Advanced degree in technology preferred
4–8 years of technical experience in IT with a focus on technical consulting and solution selling
Knowledge-based and experienced-based relevant industry certifications are strongly preferred
Well-developed experience participating in solution configurations and the creation of demos and proofs-of-concept (POC) to meet customer requirements
Well-developed understanding of company solution offerings and portfolio of products, software, services, and how they can be combined to address customer needs
Well-developed, strong working knowledge with the as-a-service (aaS) business model, business value, complete ecosystem, and outcomes that drive aaS strategic goals within own domain
Well-developed written and verbal communication skills, including active listening and storytelling, and ability to communicate in English and applicable local languages
Demonstrates well-developed discussion and persuasion skills used to support the company point-of-view, while respectfully questioning and challenging proposed solutions
Well-developed business and financial acumen—sales cycle, pipeline growth, reporting, ability to influence, business strategy linkage
Understanding of typical KPIs important to CxOs and line-of-business (LOB) executives
knowledgeable about TCO/ROI concepts and calculations, financial models, and understanding how customers generate revenue
Well-developed consultative and value selling skills, including whiteboarding, objection handling, and closing skills to proactively help customers make business decisions
Well-developed company business knowledge, technical tools, standard customer relationship management (CRM) systems and tools
Well-developed project and time management skills or experience, with excellent analytical and problem-solving skills
Well-developed knowledge of partner offerings and how to effectively access, engage, and collaborate with them
Demonstrates well-developed strategic planning and account planning skills and expert at using business and technical tools, and standard customer relationship management (CRM) systems.
Nice to have:
Knowledge-based and experienced-based relevant industry certifications
Advanced degree in technology preferred.
What we offer:
Health & Wellbeing benefits
Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
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