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Provide strategic leadership on document management, provide expert guidance on strategy, while mitigating regulatory risks
Lead and mentor a team of document management professionals, policy coordinators, and administrative staff
collaborate with clinical and operational leaders to ensure alignment and integration of document management practices
Report on key performance indicators and improvement initiatives to executive leadership
Lead the management and continuous improvement of the organization’s policy management system and related tools
ensure timely review, approval, and dissemination of policies, procedures, and guidelines
Monitor compliance with policy development and maintenance timelines and standards
Ensure all documentation practices meet applicable federal, state, and local healthcare regulations (e.g., Joint Commission, CMS, etc.) and accreditation standards
Coordinate regulatory reviews and readiness assessments related to document and policy management
Serve as the primary point of contact for regulatory bodies on document management matters
Manage the electronic document solution and its related processes, including oversight of access and downtime procedures
Develop and deliver training programs for staff on document management processes, tools, and regulatory requirements while promoting a culture of compliance and continuous improvement through ongoing education and support
Partner with service line leaders to develop and implement enterprise-wide quality strategies
Requirements:
Master’s degree in public health, nursing, healthcare administration, or a related field is required
Minimum 5-10 years of progressive experience in quality or healthcare risk management within a complex healthcare setting
Proven ability to inspire and mobilize interdisciplinary teams toward shared goals, build consensus, and foster alignment across multidisciplinary teams and diverse stakeholder groups
Exceptional verbal, written, and presentation skills, with the ability to convey complex concepts clearly and persuasively to diverse audiences
Advanced proficiency in data analysis, problem-solving, and translating insights into actionable improvement strategies
Skilled at building effective partnerships and navigating organizational dynamics to achieve patient safety objectives
Commitment to ethical standards, confidentiality, and continuous learning
Proficient in project management and continuous improvement methodologies, with a track record of delivering measurable results
Demonstrated emotional intelligence, integrity, and discretion when navigating sensitive topics such as patient harm, regulatory risk, and cultural readiness
Adept at navigating ambiguity and shifting priorities with resilience, sound judgment, and a solutions-oriented mindset
Experience leading teams, mentoring leaders, and driving cross-functional collaboration across multiple levels of an organization
Requires regular travel across Advocate Health facilities and regions to engage with local leaders, support operational execution, and assess program effectiveness on-site
Operates in both clinical and administrative environments, with occasional exposure to healthcare settings
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs