CrawlJobs Logo

Enterprise Architect, Customer Facing Systems

corporate.abercrombie.com Logo

Abercrombie and Fitch Co.

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

177000.00 - 202000.00 USD / Year

Job Description:

Primary responsibility of the Enterprise Architect is to work within the A&F IT and business community to ensure systems are architected utilizing industry best practices and within the guidelines set forth. This role is the is a cross technical leadership role within the organization providing architecture guidance, design, and recommendations for our most complex IT priorities. Oversee and provide guidance on system architecture for the Customer Facing systems including eCommerce, Stores, Order Management, Personalization & Marketing Technology, Domain based Microservices which are critical platforms for the future digital business growth. Help with contributing and providing Enterprise Architectural templates such as Solutions Designs, Estimation process, architectural diagrams, and future architectural transformation. Provide feedback and mentoring to architecture team as well as management of 2-4 consulting resources. Facilitate design patterns which support reuse, test driven development, and simplification of software packages within the organization. Work with application (platform specific) architects, solution architects and partner with other Enterprise architects, to design solutions which meet enterprise standards. In addition, the architect will be responsible for understanding emerging IT architectures for microservices, and DevOps pipelines to making recommendations for incorporating appropriate emerging architectures into future A&F roadmaps.

Job Responsibility:

  • Establish North Star Vision of technology landscape with area leaders of Digital Engineering across multiple applications, development processes, and infrastructure requirements
  • Work with Project Portfolio Management team and business stakeholders to estimate new work, create overarching solution design, and ensure both business and technical goals are met with the estimates
  • Oversee Solutions Design/Architects in the space of eCommerce, Stores, Order Management, Microservices in Customer facing technology space, Personalization & Marketing Technology
  • Team up with the functional leaders across Technology, including Infrastructure, Networking, security, and application leaders to define standards meeting a large set of use cases
  • Develop, train, and mentor other application architects both through project work and/or POC work for solutions design
  • Create a roadmap with business and technical leaders to support our modernization needs as well as achieve business outcomes
  • Document architectural standards and design patterns for reference in decision-making, development and build practices
  • Perform market assessments on new technology tools to understand capability differences amongst providers, and ensure alignment with A&F architectural and security standards
  • Support Application Rationalization efforts to simplify application landscape and standardize on modern technology
  • Lead and/or participate on technical user groups, task forces, and committees that are relevant to architecture
  • Responsible for continually growing their skills and knowledge
  • Perform related duties as assigned

Requirements:

  • Bachelor’s degree in Computer Science or related field
  • 18+ years' experience in various roles of technical leadership within a large-scale organization
  • Deep architect/engineering experience with web and app front end for an omni-channel retailer
  • Experience architecting large scale ecommerce, store, order management, and Microservices
  • Experience with designing solutions involving technologies including but not limited to: React, JavaScript, Redux, Solr, Redis, Elasticsearch
  • Knowledge of DNS, CDNs, and global traffic routing for eCommerce
  • Experience with designing cloud hosted microservice architectures
  • Experience in integration with point of sale solutions and RFID in retail setting
  • Demonstrable ability to partner with data teams on patterns to empower deep analytics in digital space
  • Strong integration mindset – API first, headless or composable patterns, event streams
  • Comfort with architecture modeling and roadmapping (capability maps, reference architecture, transition states)
  • Exposure to multiple, diverse technical configurations, technologies, and processing environments
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
  • Excellent analytical and technical skills
  • Excellent planning and organizational skills

Nice to have:

  • Experience implementing Customer Data Platform, Personalization and Marketing technology
  • Experience with Agentic Commerce, Hyper-Personalization tools, Unified Commerce
What we offer:
  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year
  • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Enterprise Architect, Customer Facing Systems

Solution Architect – Enterprise SaaS (Pre Sales)

Location
Location
Canada
Salary
Salary:
Not provided
myticas.com Logo
Myticas Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong enterprise SaaS background with comprehensive end-to-end product architecture experience
  • Strong technical foundation in core banking domains, including modernization, pricing, billing, and systems architecture across retail, corporate, and commercial banking
  • Experience designing scalable, secure, and reliable systems using microservices, APIs, and integration frameworks
  • Proficiency in software design principles, CI/CD pipelines, containerization (Docker, Kubernetes), and automation tooling
  • Knowledge of identity management, encryption, and regulatory frameworks (SOC 2, GDPR, ISO 27001)
  • Ability to produce clear, detailed architecture design documents
Job Responsibility
Job Responsibility
  • Guide banks through the adoption of enterprise SaaS
  • Articulate the business value of the Client’s platform within the context of each bank’s end-to-end architecture
  • Work collaboratively across the Client ecosystem, and in partnership with customers and industry partners
  • Demonstrate passion for solving complex business problems through technology and communicating technology impacts through a business lens
  • Enhance Customer Value Through Strategic Engagement & Innovation
  • Drive Enterprise SaaS Architecture Excellence
  • Foster High-Performing Cross-Functional Collaboration
  • Collaborate with internal business and technical SMEs and stakeholders
  • Act as an external client-facing resource to ensure successful outcomes and solution adoption
  • Act as a technical pre-sales partner by shaping solution narratives, tailoring demos, and guiding prospects through architectural considerations
  • Fulltime
Read More
Arrow Right

Appian Architect

As an Appian Architect, you will be a key technical leader within Appian’s Custo...
Location
Location
United States , McLean
Salary
Salary:
Not provided
appian.com Logo
Appian Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 years of hands-on technical experience in an enterprise software implementation environment
  • B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree
  • Willingness to travel up to 20%
  • Experience with configuration, deployment, and testing of enterprise software applications, ideally with Agile delivery methodologies
  • The ability to design and review complex, secure and scalable solutions with enterprise software and remove technical impediments
  • Composure in client-facing situations and have had previous success presenting complex technical concepts & designs to a variety of audiences
  • Experience working alongside enabling delivery teams to meet their engagement goals by sharing your knowledge, expertise, advice, and mentorship
Job Responsibility
Job Responsibility
  • Be a key technical leader within Appian’s Customer Success team as well as a trusted technical advisor to Appian’s clients
  • Help design and scale Appian’s technical solutions and enabling Appian’s expert delivery teams
  • Become an expert at designing applications on our platform, but also become business process experts in the various industries and technologies of our varied customer base
  • Integrate with and incorporate new technology trends from a variety of disciplines
  • Work with clients on all aspects of their program to drive technical success and efficiency, including security, scalability, Cloud technologies, version control, configuration management and other DevOps practices
What we offer
What we offer
  • Training and Development during onboarding
  • Continuous learning with dedicated mentorship and the First-Friend program
  • Growth and development opportunities including leadership program, Appian University, skills based training, and tuition reimbursement
  • Community with 8 employee-led affinity groups
  • Fulltime
Read More
Arrow Right

Principal Architect, Systems

T-Mobile for Business IT is seeking a seasoned Principal Solutions Architect to ...
Location
Location
United States , Bellevue; Frisco
Salary
Salary:
123800.00 - 223300.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7–10 years of experience in: Telecom environments focused on customer-facing B2B product delivery
  • Enterprise systems architecture or infrastructure design at scale in regulated environments
  • 5+ years of experience in: Architecting or integrating Salesforce, ERP, and enterprise backend systems
  • Working with customer-facing tools and ecosystems (e.g., Angular, Spring Boot, NBA)
  • Experience with BSS/OSS systems, commerce engines, and 3rd-party vendor ecosystems
  • Strong understanding of federal compliance requirements, security standards, and data protection in the context of enterprise customers
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Architect End-to-End B2B Experiences: Design scalable and secure solutions across onboarding, servicing, and commerce flows for T-Mobile’s enterprise and federal customer base
  • Drive Standards and Governance: Define, enforce, and evolve architectural standards for integration across BSS/OSS systems and partner platforms
  • Lead Strategic Integrations: Provide architectural leadership across Salesforce, ERP, billing, commerce, and customer management systems
  • Secure and Compliant Design: Ensure platform architectures adhere to regulatory and compliance requirements including USGCI, CPNI, and enterprise-grade data governance
  • Partner multi-functionally: Collaborate with product managers, UX teams, and engineering leads to deliver cohesive mobile-optimized experiences
  • Champion Platform Modernization: Lead initiatives for cloud-native development, containerization, API-first design, and data enrichment for transaction processing
  • Evaluate and Recommend Technology: Lead partner evaluations and proof-of-concepts for emerging B2B capabilities and vendor technologies
  • Deliver Enterprise-Ready Documentation: Maintain architecture blueprints, system documentation, and reusable patterns for development and operational use
  • Advisory and Thought Leadership: Act as a domain expert on B2B telco trends, platform evolution, and innovation pipelines for customer engagement
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Manager, Technical Account Management

In this role you will lead a team of Technical Architects who serve as the bridg...
Location
Location
United States , New York
Salary
Salary:
230000.00 - 260000.00 USD / Year
hightouch.com Logo
Hightouch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of people management experience, preferably leading technical customer-facing teams
  • Proven track record of building and scaling high-performing teams in fast-growing environments
  • Experience developing talent and creating career growth paths for technical professionals
  • Strong coaching and mentorship abilities with a focus on both technical and soft skill development
  • 8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
  • Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
  • Experience with customer success methodologies, metrics, and best practices
  • Proven ability to manage complex technical projects with multiple stakeholders
  • Exceptional communication and presentation skills with ability to influence at all organizational levels
  • Strong analytical and problem-solving abilities with a data-driven approach to decision making
Job Responsibility
Job Responsibility
  • Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
  • Provide mentorship, coaching, and career development opportunities for team members
  • Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
  • Foster a culture of continuous learning and technical excellence within the team
  • Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
  • Develop and implement scalable processes for customer onboarding, success planning, and expansion
  • Analyze customer health metrics and develop proactive intervention strategies
  • Ensure consistent delivery of technical expertise and guidance across all customer engagements
  • Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
  • Establish technical best practices and standards for customer implementations
What we offer
What we offer
  • Meaningful equity compensation in the form of ISO options
  • Offer early exercise and a 10 year post-termination exercise window
  • Fulltime
Read More
Arrow Right

Consulting System Engineer

HPE Aruba Networking is redefining the 'Intelligent Edge', creating new customer...
Location
Location
Singapore , Central Singapore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in English and any secondary Language
  • Hold a bachelor’s degree in science or a related field
  • Have 8–10 years of experience in a Solution Architect, Systems Engineer, or Presales role, preferably with a manufacturer, distributor and/or system integrator
  • Experienced in designing and supporting complex enterprise networks across various industries
  • Proficient in networking solutions including routing, switching, Wi-Fi, SD-WAN and network management platforms — both on-premises and cloud-based (as-a-service)
  • Hold relevant networking certifications - especially Expert levels (e.g., HPE Aruba Networking, Cisco, Juniper, Extreme)
  • additional experience with network access control/security solutions (e.g., ClearPass, Cisco ISE, Forescout) is a strong advantage
  • Possess strong skills in communication, presentation, and negotiation, with the ability to build trust and influence technical and business stakeholders
  • Able to understand and align with customer value chains, technical innovations, and evolving industry trends
  • Knowledgeable in competitive solutions and capable of positioning HPE Aruba offerings effectively against other vendors
Job Responsibility
Job Responsibility
  • Maintain excellent communication with customers and partners in your assigned sector
  • Represent HPE Aruba as a technical expert in customer/partner meetings, forums, and industry events
  • Drive opportunities through consultative engagement techniques
  • Build customer loyalty by becoming a trusted advisor
  • Collaborate effectively with the wider account team to ensure overall customer satisfaction
  • Develop deep technical expertise in key areas of the Aruba portfolio
  • Gain a strong understanding of the end-to-end Aruba solutions
  • Obtain Aruba Expert-level certifications
  • Tailor proposals and solution designs to meet specific customer requirements
  • Demonstrate the validity and feasibility of the proposed solutions
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Identity and Access Management Engineer

Do you have experience designing and implementing Identity and Access Management...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
easygo.io Logo
Easygo Gaming
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3-5 years hands-on experience administering and architecting enterprise Identity and Access Management systems, particularly Okta or similar IAM platforms
  • Advanced technical expertise with modern identity protocols and standards including OIDC (OpenID Connect), SAML, and SCIM implementations
  • Proven experience managing Google Workspace as an Identity Provider, including application integrations and access management
  • Demonstrated ability to design identity architectures that balance security requirements with user experience and operational efficiency
  • Track record of successfully evaluating, selecting, and implementing identity technologies in production environments
  • Experience configuring SSO integrations for SaaS and enterprise applications using federated identity protocols
  • Strong understanding of authentication mechanisms including Multi-Factor Authentication (MFA), passwordless authentication, and passkey technologies
  • Practical knowledge of authorization models, role-based access control (RBAC), and attribute-based access control (ABAC) concepts
Job Responsibility
Job Responsibility
  • Design and architect enterprise identity and access management solutions that scale across nearly 2,000 global employees while maintaining security and operational efficiency
  • Serve as the organization's IAM subject matter expert, providing authoritative guidance on identity technologies, standards, and best practices to stakeholders across IT, Security, and Development teams
  • Develop comprehensive identity architecture roadmaps to uplift and modernize access control systems across the organization, aligning with business growth and security requirements
  • Evaluate, procure, and implement identity tools and platforms to continuously enhance IAM capabilities and address evolving organizational needs
  • Manage and optimize Google Workspace as the primary Identity Provider, ensuring seamless integration with enterprise applications and services
  • Configure and maintain enterprise identity systems including Okta and related IAM platforms, implementing OIDC, SAML, and SCIM integrations for application access
  • Provide expert consultation to product and engineering teams on customer-facing authentication systems, advising on MFA implementation, passkey adoption, and secure authentication flows
  • Design and enforce access control policies and authorization frameworks in alignment with least privilege and zero trust principles
  • Lead identity-related projects from conception to deployment, managing stakeholder expectations and delivering measurable improvements to identity operations
  • Automate identity lifecycle management processes including provisioning, de-provisioning, and access recertification workflows
What we offer
What we offer
  • In-house baristas serving free coffee, tea, fresh juices, and smoothies
  • Daily catered breakfast and regular company-wide events
  • Snack walls and drink fridges on every floor
  • Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
  • Access to our Employee Assistance Program for you and your loved ones
  • 9,000+ courses on our Learning & Development platform
  • One paid volunteer day per year
  • Weekly Wednesday massages by professional masseuses
  • Team budgets for lunches and activities to celebrate achievements
  • Social sports teams and participation in Corporate Games
  • Fulltime
Read More
Arrow Right

Data Architect

As a Data and Technical Architect for Salesforce Data Cloud at Horizontal Digita...
Location
Location
India , Jaipur
Salary
Salary:
Not provided
horizontaldigital.com Logo
Horizontal Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of client-facing consulting/professional services experience delivering enterprise-grade data solutions
  • 3+ years of experience implementing Salesforce Data Cloud or equivalent Customer Data Platforms (e.g., Adobe AEP, Segment, Tealium, Arm Treasure Data, BlueShift)
  • Strong background in data architecture, data modeling, ETL/ELT pipelines, data integration, and API-driven solutions
  • Certifications in Salesforce Data Cloud and a solid understanding of the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud)
  • Experience implementing data governance, data security, and regulatory compliance (e.g., GDPR, CCPA) frameworks
  • Expertise in identity resolution, subscriber management, and harmonizing data across systems to enable a single customer view
  • Demonstrated success in facilitating technical workshops, delivering solution documentation, and leading cross-functional technical teams
  • Strong analytical and problem-solving skills with expertise in agile delivery methodologies and complex solution lifecycles
  • Excellent written and verbal communication skills for engaging with technical and non-technical stakeholders alike
  • Industry experience in one or more of the following: Financial Services, Health and Life Sciences, Manufacturing, Retail, or Hospitality
Job Responsibility
Job Responsibility
  • Facilitate and lead technical discovery workshops to document detailed data architecture, integration requirements, and data ingestion strategies
  • Synthesize complex requirements to create clear and comprehensive technical solution designs and collaborate with technical teams to document and implement them
  • Assess current-state data ecosystems, contact/subscriber management, and identity resolution processes, while defining the future-state architecture and performing gap analysis across data, platform and technology
  • Lead the refinement, design, and configuration of complex data models, ensuring alignment with business processes, scalability, and Salesforce Data Cloud best practices
  • Collaborate with cross-functional data teams to design and implement data integration and migration strategies leveraging ETL tools, APIs, and middleware solutions
  • Guide and oversee the execution of user acceptance testing (UAT), ensuring the delivery of solutions that meet client expectations and quality standards
  • Serve as the primary technical point of contact for client stakeholders, providing enablement training on Salesforce Data Cloud and driving adoption across their teams
  • Advocate for data governance best practices, including data privacy, quality assurance, and regulatory compliance frameworks
  • Collaborate with Sales, Go-to-Market, and professional services teams in pre-sales activities, including scoping, solution estimation, and proposal development
  • Contribute to internal growth by developing thought leadership, building best practices, delivering training, and mentoring teams to scale Data Cloud expertise across the organization
Read More
Arrow Right

Senior Product Manager

We are hiring a foundational Product Manager to work directly with the CTO to de...
Location
Location
Israel , Ramat Gan
Salary
Salary:
Not provided
SQream
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience as a Product Manager or Solutions Architect in infrastructure, HPC, data systems, GPU/AI pipelines, or distributed systems
  • Strong outbound / customer-facing skills: presenting to CTOs, architects, OEM teams, GSIs, and technical buyers
  • Ability to operate at kernel-level conceptual depth and translate physics into product strategy
  • Exceptional communication skills - written and verbal - with the ability to simplify complex GPU and dataflow concepts
  • Demonstrated ability to drive roadmap execution with engineering while also leading external discovery and evangelism
  • Comfort owning both internal product discipline and external technical influence
Job Responsibility
Job Responsibility
  • Product Ownership (Internal): Work directly with the R&D to shape the GPU-native roadmap for ingestion, vectorization, transformation, curation, and continuous production flow
  • Define precise specifications, APIs, pipeline behavior, and physics-aligned constraints
  • Ensure product features adhere to SCAILIUM’s rigid boundaries: No orchestration. No system of record. No serving. No dashboards
  • Enforce documentation rigor. Documentation is code
  • Technical Outbound Leadership (External): Serve as a public-facing authority on GPU starvation, impedance incompatibility, and the AI Production Layer
  • Lead technical sessions with Partners, OEMs (Dell, Supermicro, HPE), GSIs (Accenture, Deloitte), and strategic enterprise customers
  • Conduct in-depth customer pipeline analyses to identify physical constraints and translate them into SCAILIUM features or patterns
  • Present SCAILIUM’s architecture in a clear, authoritative, physics-grounded manner
  • Support sales, partnerships, and field engineering by communicating the “why” behind every product decision
  • Build artifacts that shape the category: reference architectures, workload blueprints, TCO models, and silicon saturation narratives
Read More
Arrow Right