Enterprise Account Manager Jobs

Enterprise Account Manager

Hewlett Packard Enterprise

Location:
India, Mumbai

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Global Sales at HPE is about building the future. We are redefining what’s next and combining our legacy of innovation with a bold new goal to accelerate everything we do. Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions. Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies. We’re transforming businesses. Join us redefine what’s next for you.

Job Responsibility:

Articulates a two-way connection between the customer's core KPIs, business priorities and initiatives, and the plan to support the customer with IT solutions
Influences the decision-making of customer executives including the C-level through credibly describing the value of HPE's solutions and their relevance to the customer's priorities
Positions HPE strategy and solutions in such a way that the customer sees that HPE is critically important to their business in the short, medium, and long term
When appropriate, understands the innovation agenda and digital journey of the customer, and contributes to them
Independently builds a compelling business value framework for the customer
Proactively builds and executes a plan to drive growth and profitability across HPE's portfolio, in a structured and recurring way
Continuously accelerates growth in HPE's strategic value portfolio through positioning these solutions with an ever-widening network within a customer
Formulates and presents technology choices for the customer that will expand HPE's presence and margin in the account
Actively leverages HPE programs and tools (e.g. Executive Sponsors, BU deal support, and supply chain programs) to improve business performance
Significantly contributes to internal reviews connected to deals and sales planning
Actively engages with the customer to identify opportunities, starting from the higher levels of the customer organization
Translates customers' business challenges and goals into IT opportunities in a compelling way
Proactively ensures a strong and rightsized pipeline funnel from the account team
Leads and governs pipeline building activities for the account, delegating to other account team members as appropriate
Identifies and develops high value opportunities for short, mid, and long term success
Proactively leads early engagements
Accountable for deal closure
Ensures end to end clear governance and ownership throughout the team, and across all deals in the pipeline
Drives deals of high complexity and size to closure through managing a multi-disciplinary team, including partners
Knowingly invests in maintaining and developing a professional relationship network within the customer to maximize efficiency and effectiveness for HPE
Understands and leverages the underlying principles for the customer organization's functioning
Builds influential relationships with executives including the C-level when necessary
Proactively defines an effective engagement model with the customer's key influencers and decision makers
Develops and maintains comprehensive view of the partner landscape in the account - from both IT and vertical industry perspectives
Proactively develops partner relationships
Runs an active governance process for the partner network for the account
Works with the Partner Business Manager to assess and update the partner strategy for the account
Constantly develops and updates expertise in IT technology
Engages effectively with the customer's CTO/CIO
Articulates relevant modern trends in IT and presents them to the C-level within the customer when appropriate
Describes portfolio pieces in detail and references their use in other customers
Mentors others within HPE
Actively builds, develops and leads the extended account team
Runs a comprehensive governance with the extended team and empowers the account team to engage on different levels within the account
Establishes a recurring process to provide feedback to the account team members and the relevant managers
Actively works with relevant managers to provide development opportunities for extended team members
Provides feedback into other HPE organizations and coordinates with other customer facing HPE organizations to improve the customer experience
Fully utilizes the entire set of HPE tools and processes for customer advocacy
Effectively leverages the existing tools, processes and resources to continuously assure a high level of customer satisfaction and loyalty
Fully owns the development and execution of a comprehensive account business plan for defined accounts
Leads the collective effort to build and maintain both strategic and tactical elements of the plan
Shares and aligns the plan with relevant stakeholders of the account

Requirements:

University or Bachelor's Degree preferred, or equivalent experience
Engineering or technology education, advanced degree or MBA desired
Typically 10+ years account management experience
Experience in IT industry
Experience working as an IT leader, within an IT department, and/or working within customers is a plus
Experience in vertical industry preferred
(Extraordinarily) strong track record of account management and sales performance
Experience in different sales roles is a plus
Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired

Nice to have:

Experience in big data, hybrid IT, IT services, digital business, information security, AI and intelligent edge desired
Experience in different sales roles is a plus

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
August 10, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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