Enrollment Services Program Coordinator

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Enrollment Program Coordinator advances Westside Family Healthcare’s (WFH) mission by supporting the overall coordination, quality, and performance of WFH’s Enrollment Services program. This role includes all core responsibilities of an Enrollment Specialist, educating patients about health coverage options and connecting individuals to financial assistance programs—while also taking on enhanced duties related to program oversight, workflow standardization, performance monitoring, and data-driven quality improvement. The Enrollment Program Coordinator works closely with the Manager of Enrollment Services to support program operations, maintain accurate reporting, monitor compliance with federal and state requirements, assist in maintaining internal policies and workflows, and coordinate training initiatives for enrollment staff. This position contributes significantly to ensuring consistent, high-quality enrollment services across all WFH sites and community outreach activities.