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Engineering Manager, Business Systems

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Phorest

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Location:
Ireland, Dublin

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re looking for an Engineering Manager to lead our Business Systems team within the Foundations pillar at Phorest. This team builds the internal systems, data flows, and automation that power our operational excellence — from customer onboarding to billing and beyond. Your mission: enable scale not through headcount, but through smarter systems and automation.

Job Responsibility:

  • Lead & Develop the Team: Manage and mentor a team of backend and systems engineers
  • Drive System & Process Improvement: Lead development of scalable internal tools and integrations
  • Provide Technical Leadership: Guide architectural and technical decisions
  • Balance Short- and Long-Term Impact: Help the team balance immediate operational needs with longer-term system improvements
  • Foster Cross-Functional Collaboration: Act as a trusted partner to regional and functional leaders
  • Build for Scale & Reliability: Ensure internal tooling, data pipelines, and integrations can scale

Requirements:

  • 5+ years of software engineering experience
  • 3+ years in a team leadership or management role
  • Comfortable leading through ambiguity
  • Strong people management skills: experienced in coaching, mentoring, and developing engineers
  • Proven ability to lead engineering teams working on business systems, internal tools, or backend integrations
  • Technical background in object-oriented design, preferably Java or similar JVM languages
  • Experience designing and scaling API-driven or event-based systems
  • Comfortable working in a cross-functional environment — collaborating with operations, CX, finance, or product teams
  • Excellent communication skills, able to translate technical detail into compelling narratives
  • Pragmatic and outcome-driven: you focus on the 90% solution that delivers impact faster
  • You’re an adept Leader experienced in leading teams through change, demonstrating and fostering resilience through a face paced and evolving environment

Nice to have:

  • Experience with Salesforce, Zendesk or similar enterprise/business systems
  • Familiarity with data integration, ETL pipelines, or system synchronisation across multiple tools
  • Exposure to internal automation platforms or workflow orchestration
  • Experience managing remote or geographically distributed teams
  • Previous work in SaaS, customer success, or operations-heavy environments
What we offer:
  • Private healthcare
  • 2 Wellness Days
  • Employee assistance program
  • Free online GP service
  • Competitive Compensation
  • Employee Share Purchase Scheme
  • Pension
  • Life Assurance
  • Income Protection
  • Bike to work scheme
  • Tax saver transport tickets
  • 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
  • Enhanced Maternity and Paternity Benefits
  • Great learning environment and extensive development opportunities
  • Development programs
  • Access to many online resources including LinkedIn learning
  • 3 moving days

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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