Engineer, Marriott Bonvoy

Marriott Bonvoy

Location:
Cayman Islands, Grand Cayman

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Engineer will respond and attend to guest repair requests, communicate effectively with guests/customers to resolve maintenance issues, perform preventive maintenance on various systems and equipment, and ensure the overall maintenance and repair of the property. The role involves working in a luxury hospitality environment at The Ritz-Carlton Grand Cayman, delivering exceptional service and maintaining the highest standards of quality and safety.

Job Responsibility:

Respond and attend to guest repair requests
Communicate effectively with guests/customers to resolve maintenance issues
Perform preventive maintenance air conditioning systems, kitchen, commercial and residential appliances, mechanical room equipment, including cleaning and lubrication
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items
Program TV's and perform general housekeeping and engineering-related inventory duties
Use the Lockout/Tagout system before performing any maintenance work
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers
Display basic computer skills including inputting air handler schedules and making temperature changes
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
and properly store flammable materials
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
Adhere to quality expectations and standards
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance
Move up and down stairs, service ramps, and/or ladders
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Enter and locate work-related information using computers
Perform other reasonable job duties as requested

Requirements:

Must possess excellent trouble-shooting skills with the ability to document repairs and maintenance to be carried out in a timely, accurate, and efficient manner
Ability to compute basic mathematical calculations
Excellent guest service skills
Ability to communicate in English required (read, write and speak)
Engineering Certifications in HVAC, plumbing, electrical and mechanical a plus
High school diploma or G.E.D equivalent
Some experience in general maintenance, exterior and interior surface preparation and painting
Experience in hotel engineering or maintenance a plus
Driver’s License

Nice to have:

Engineering Certifications in HVAC, plumbing, electrical and mechanical
Experience in hotel engineering or maintenance

What we offer:

Chance to be proud of the work you do and who you work with
Opportunity to learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values
Be part of a portfolio of brands with Marriott International
Begin your purpose, belong to an amazing global team, and become the best version of you

Additional Information:

Job Posted:
July 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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