Engineer - Endpoint Protection

• Service Delivery Oversight: Manage the end-to-end delivery of cybersecurity services, ensuring SLAs, KPIs, and quality standards are met consistently
• Reporting & Metrics: Design, develop, and present detailed cybersecurity performance reports and dashboards using PowerBI, providing actionable insights to leadership and stakeholders
• Data Analysis: Leverage tools like PowerBI and BitSight to analyse cybersecurity data (e.g., risk scores, incident trends, compliance metrics), identifying areas for improvement and supporting decision-making
• Third-Party Management: Oversee relationships with external vendors and service providers, ensuring compliance with cybersecurity standards, contract terms, and risk management protocols
• Tool Utilization: Drive operational efficiency using ServiceNow for workflow management, SureCloud for risk and compliance tracking, PowerBI for data visualization, and BitSight for third-party risk monitoring
• Process Improvement: Identify opportunities to optimize cybersecurity processes, implementing best practices to enhance service delivery and reduce operational risks
• Stakeholder Engagement: Act as the primary point of contact for internal teams, senior leadership, and third-party partners, ensuring clear communication and alignment on service expectations
• Risk & Compliance: Ensure services comply with regulatory frameworks (e.g., GDPR, ISO 27001, NIST) and organizational policies, using data-driven insights to maintain audit readiness

• Minimum of 2 years of experience in cybersecurity operations or service delivery management experience on Third Party Security Assessment
• Experience in reporting and data analysis, with a focus on cybersecurity metrics and trends
• Experience managing third-party vendors and assessing associated risks
• Proficiency in cybersecurity tools and platforms, with a deep understanding of their application in service delivery
• Excellent communication skills, capable of engaging technical and non-technical stakeholders effectively
• Knowledge of ITIL or similar service management frameworks is a plus
• Available to work in flexible hours with global teams in different time zones

Experience with ServiceNow (workflow/ITSM), SureCloud (GRC), PowerBI (data visualization), and BitSight (third-party risk management) is beneficial but not essential

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery and kindergarten discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking