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Engineer 2nd line - OSS

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Vodafone

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Location:
Romania , Bucuresti

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking an individual to support 2nd Line Operations for OSS provisioning systems in a multi-vendor environment. The role involves ensuring service continuity, resolving complex incidents, and improving automation and monitoring for OSS applications. The successful candidate will collaborate across technical teams, engage with external partners, and support the introduction of new systems and technologies.

Job Responsibility:

  • Administer and optimise provisioning and monitoring platforms, as well as critical OSS applications
  • Conduct advanced troubleshooting, root cause analysis, and implement lasting corrective actions
  • Develop and maintain automated monitoring tools and incident detection systems
  • Deliver process improvements, configuration management, and technical input for projects
  • Provide technical guidance and mentorship to colleagues within the team
  • Collaborate with third-party vendors for complex issue resolution
  • Engage with technical teams, NOC engineers, and Service Delivery teams, applying ITIL-aligned practices for Incident, Problem, and Change Management
  • Manage ticketing systems, escalation flows, and operational documentation
  • Ensure proactive monitoring, reporting, and clear communication to maintain service levels

Requirements:

  • Skilled in creating and maintaining technical documentation and operational procedures
  • Experienced with Linux OS, application/database administration, and telecom protocols
  • Proficient in programming/scripting (e.g., Python, Bash)
  • Experienced with containerisation (Docker, Kubernetes) and virtualisation (VMware vSphere/ESX, Microsoft Azure)
  • Possessing advanced Oracle database knowledge and troubleshooting capabilities
  • Familiar with automation and digitisation initiatives in network operations
  • Fluent in English with strong communication and collaboration skills
  • Educated to university level in Electronics, Telecommunications, IT, or Computer Science
  • With minimum three years of experience in server/application operations and Linux/database environments
What we offer:
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
  • Special Paternal Program - 4 months of paid paternity leave

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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