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Engagement Manager II

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Braze

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Location:
United States, Chicago

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

121300.00 - 142700.00 USD / Year

Job Description:

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases.

Job Responsibility:

  • Lead the AI Deployment Lifecycle from start to finish
  • Facilitate technical workshops with customers
  • Drive successful customer engagements as the main point of contact
  • Drive process improvement by championing project management excellence
  • Influence the product roadmap to ensure it remains customer-centric

Requirements:

  • 5-7 years of project management, consulting, or professional services experience
  • Bachelor's degree in a technical field
  • Advanced degrees (MBA or MS) preferred
  • Significant experience managing technical projects from start to finish
  • Experience leading workshops with senior-level stakeholders
  • Hands-on technical experience
  • Proactive and resourceful mindset
  • Exceptional clarity and persuasiveness in communication

Nice to have:

Advanced degrees (MBA or MS)

What we offer:
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience
  • Opportunities to give back to your community
  • Employee Resource Groups

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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