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Engagement Coordinator

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Robert Half

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Location:
United States , Omaha

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for an organized and personable Engagement Coordinator to join our team on a contract basis. In this role, you will play a vital part in ensuring smooth interactions with volunteers and supporting their on-site experience. This position is based in Omaha, Nebraska, and offers an exciting opportunity to contribute to the social care sector.

Job Responsibility:

  • Welcome and check in volunteers upon their arrival, ensuring a friendly and efficient process
  • Act as a liaison by frequently moving between the entrance and the volunteer room to provide assistance and maintain coordination
  • Offer exceptional customer service by addressing questions or concerns from volunteers with attention to detail
  • Maintain accurate records of volunteer check-ins and ensure all necessary information is documented
  • Foster a positive and welcoming environment for volunteers, encouraging engagement and participation
  • Communicate effectively via email and phone to provide updates or answer inquiries as needed
  • Assist with organizing volunteer schedules and ensuring all roles are adequately filled
  • Support the team in maintaining a well-organized and functional volunteer room
  • Handle inbound calls and provide relevant information to callers in a clear and helpful manner.

Requirements:

  • Strong communication skills, both verbal and written, to effectively engage with volunteers and team members
  • Proven customer service skills with the ability to create a welcoming and supportive atmosphere
  • Excellent organizational skills to manage multiple tasks and maintain accurate records
  • Interpersonal skills to build positive relationships and interact professionally with diverse groups
  • Ability to remain on your feet and walk frequently throughout the day
  • Proficiency in handling email communications and responding promptly to inquiries
  • Experience answering inbound calls and providing clear, concise information
  • A friendly and approachable demeanor with a proactive attitude.
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan.

Additional Information:

Job Posted:
May 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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