Endpoint Solutions Manager

• Support and assist in the guidance of the Endpoint Solutions team in completing assigned tasks, projects, and deliverables within established timelines
• Partner with Endpoint Engineering to oversee all aspects of school office network infrastructure, including switches, firewalls, storage, and related systems, from procurement through installation, deployment, and ongoing maintenance
• Manage vendor relationships for outsourced systems and services during school office buildouts, including computer equipment vendors, VoIP phone services, and Internet Service Providers
• Provide vision and strategic leadership for key technology initiatives that support school growth and performance, such as planning and executing new school launches
• Assist in procurement of computer equipment that is provided to school staff
• Maintain accurate asset management and control for all school technology assets deployed in the field
• Collaborate with school leadership and finance teams to develop annual technology budgets and manage costs effectively
• Meet regularly with school leadership to ensure alignment between school needs and the technologies and services provided
• Serve as a liaison between schools and other Stride IT teams to coordinate and deliver requested services and solutions
• Directly supervises 6-12 Full-time Equivalent (FTE) regular employees and/or contractors
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees
• planning, assigning, and directing work
• appraising performance
• rewarding and disciplining employees
• addressing complaints and resolving problems

• Five (5) years of IT Management or relevant professional experience
• Previous experience managing a team
• Well-spoken, customer first mentality, ability to work with end-users with various degrees of ability
• Ability to adapt and succeed in an everchanging IT environment
• Understanding and proficiency in fundamental computer networking
• Access to high speed internet
• Willingness and capability to utilize IT skillsets to support team operations as situations arise
• Experience with Microsoft Office 365
• Experience using ServiceNow or similar IT service management tools
• Ability to work independently and without direct supervision
• Ability to travel up to 20%
• Ability to clear required background check

Bachelor’s degree in Computer Information Systems or related field

• health benefits
• retirement contributions
• paid time off