End User Support Specialist Job at Robert Half (Walton Hills, Ohio)

NX Teamcenter Support Specialist

At Bosch, we shape the future by inventing high-quality technologies and service...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Professional experience in end user support or coordination activities for large installations of CAD/PLM in industry/automotive sector
Preferably experience with Teamcenter/NX or/and other CAD system as Key User, IT specialist/administrator
Ability to create holistic understanding of business processes in Mechanical Engineering IT and end user needs
Passion to work in an international, agile team with direct contact to several customers
Open minded, positive and solution oriented communication towards internal customers and end users
Analytical and problem solving skills to address and resolve technical issues
Good communication skills
Proficiency in English in written and verbal communication (min. B2), German will be an asset

Job Responsibility

Being part of the global team for end user support of CAD/PLM applications NX/Teamcenter
Resolve assigned tickets from 2nd level support for several knowledge areas (Teamcenter, CAD NX, interfaces to SAP, workflows)
Contribute to continuous improvement of end user support of NX and Teamcenter by identifying and addressing re-occurring issues and proposing functional enhancements based on knowledge from 2nd level support
Contribute to projects for NX and Teamcenter continuous application development by taking over responsibility for defined project work packages (e.g. application, hardware etc. testing)

What we offer

Contract of employment and a competitive salary (together with annual bonus)
Flexible working hours with home office after the pandemic as well
Referral Bonus Program
Copyright costs for IT employees
Canteen in the office with co-financed lunches
Complex environment of working, professional support and possibility to share knowledge and best practices
On-going development opportunities in a multinational environment
Broad access to professional trainings, conferences and webinars
Language courses
Private medical care and life insurance

Fulltime

Desktop/Field Support Specialist

Intratek Computer, Inc. is seeking a Desktop/Field Support Specialist to join ou...

Location

United States , Phoenix

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

A minimum of three (3) years of professional level experience providing technical support for system infrastructure and/or software
15 credit hours in computer science or a related field
An equivalent combination of related experience and education may be considered
Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required in order to support 24×7 operations
The successful candidate must pass a Federal background check
Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel staff
This position requires the candidate be able to safely lift up to 50 pounds and walk up to Five (5) miles per day
Must possess and maintain a valid Arizona driver’s license with a clean record
Accurate color perception is required to safely work with electrical wiring

Job Responsibility

Provide after-hours support to airport operations, passengers and tenants. This would include coordination of after-hours help desk calls, ticket distribution and resolution
Provide after-hours support to Technology team for change management, projects and system outage resolution
Provide first level support by troubleshooting and repairing mission critical systems that require 100% uptime
Preventive and Corrective Maintenance
Install software updates, create, and deploy images on end user workstations
Work with vendors and contractors for issues requiring 2nd level support
Maintaining inventory control and conducting audits
Provide first level training when needed

What we offer

Medical benefits
Paid vacation
Paid holiday

Fulltime

Technical Support Specialist

Technical Support Specialist role providing professional IT support with high se...

Location

Italy , Afragola, Napoli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Previous experience as a Technical Support Specialist
Capacity to deal with changing business needs and priorities
Strong interpersonal skills with ability to build trustful relationships
Passion to learn on the job and keeping competence up to date
General knowledge of relevant technology standards, trends and innovations
General knowledge of IT service management, processes and toolsets
Basic knowledge of accounting and finance concepts related to IT asset procurement
Reliable approach with focus on end user and customer needs

Job Responsibility

Provide professional IT support with high service level
Lead or support on-site project implementation/deployment efforts
Coordinate and manage local vendors and local contact points
Provide 2nd level hardware and software support for end users
Manage lifecycle of all IT assets within defined region
Provide hands-on basic technical training for onsite support staff and new hires
Provide input on digital equipment/products risk of downtime

What we offer

Inclusive work environment
Supportive climate regardless of age, gender, religion, sexual orientation, pregnancy and ability

Fulltime

Technical Support Specialist

We are looking for a Technical Support Specialist who has experience in an end-u...

Location

Salary:

26.00 - 36.00 USD / Hour

canfield scientific

Expiration Date

Until further notice

Requirements

Technical school certificate or bachelor’s degree, preferably in support services
3 years’ experience with direct customer support in a technical setting
Strong written and verbal communication on a technical level in a professional manner
Demonstrated experience in troubleshooting Windows based applications, networking issues, and hardware peripherals
Ability to communicate status clearly and follow through issue completion for ongoing support resolution
Basic understanding of network protocols such as DHCP, DNS

Job Responsibility

Provide direct customer support for various hardware systems to end users, which could include medical field personnel
Directly assist the end-users experiencing difficulty with software issues, including networking problems, and working with development and management teams when more complex issues are discovered
Answer and evaluate email requests for assistance from end-users experiencing problems with hardware and software
Analyze information provided by the end user to determine the best solution to the issue and work with the end user to resolve the issue while providing the top-level customer service experience
Assist corporate subsidiaries and international distributor partners in troubleshooting software and hardware

What we offer

Paid days off
Medical, dental, and vision insurance
May be eligible for a discretionary bonus
401(k) plan with employer match (currently set at 50%)

Fulltime

IT Support Specialist

We are seeking a skilled and proactive IT Support Specialist to join our client’...

Location

United States , Houston

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

Associate’s or Bachelor’s degree in Computer Science, Information Technology, or related field preferred
Minimum 2 years of experience in a desktop support or IT helpdesk role
Strong knowledge of computer hardware, operating systems, and software applications
Excellent troubleshooting and problem-solving skills
Familiarity with remote access systems, voice networks, and basic server support
Excellent interpersonal, verbal, and written communication skills
Highly organized, self-motivated, and able to manage multiple tasks in a fast-paced environment
Willingness to learn scripting and automation tools (e.g., PowerShell, Python)
Team player with a proactive approach to continuous learning and support
Valid driver’s license and ability to travel between offices as needed

Job Responsibility

Provide prompt, professional technical support to end users across Houston, Cy-Fair, Conroe, Texas City, Richmond, Liberty, Beaumont, Denver, and other office locations
Set up new employees with computers, phones, applications, and access credentials
Troubleshoot and resolve hardware, software, printer, and connectivity issues
Install and upgrade desktop operating systems and business-critical applications
Maintain, re-image, refresh, and securely wipe company laptops and desktops
Support and escalate maintenance of network printers and peripherals
Resolve issues related to firm-specific and mission-critical applications
Maintain the firm’s IT security posture, following established protocols
Document IT processes and maintain up-to-date records
Act as a backup for mailroom operations, including mail processing and delivery

Fulltime

IT Technical Support Specialist

Under broad supervision, provides management information system user support on ...

Location

United States , Milledgeville

Salary:

Not provided

Ocean Blue Solutions

Expiration Date

Until further notice

Requirements

Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros.
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line.

Job Responsibility

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies, hardware, and software
Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe.
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed

AV Support Specialist

The AV Support Specialist is the go-to person for all things AV (audio-visual). ...

Location

United States , Dallas

Salary:

65000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

In-depth knowledge of AV equipment and setup in a corporate environment
Proven expertise in Audio Video setup, troubleshooting, and maintenance
Ability to diagnose and resolve technical hardware and software issues
Familiarity with PC setup, installation, and configuration
Strong knowledge of computer systems, networks, and appropriate software applications
Excellent problem-solving skills
Exceptional communication skills, both verbal and written
Logitech Team's knowledge
Demonstrated experience in Audio Visual technology and operations
Possess a deep understanding of and proficiency in Crestron systems

Job Responsibility

Provide technical support during events, including monitoring sound levels, managing presentations, and troubleshooting technical issues
Set up and configure various AV equipment like projectors, screens, and video conferencing systems
Conduct thorough pre-event checks of all AV equipment to prevent disruptions during events
Support the end-users by providing technical assistance and training on how to effectively use the AV equipment
Diagnose and resolve technical issues with the AV equipment, often under pressure during live events
Perform routine maintenance on the AV equipment to ensure optimal performance and extend its lifespan
Install and configure new AV equipment and systems, including running cables, connecting devices, and programming control systems
Maintain appropriate stock levels of essential AV equipment and supplies
Provide remote technical support to users experiencing AV issues
Plan for upcoming events and prioritize tasks to ensure successful execution

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Technical Support Specialist

We are a leading software provider in the GPS and Data industry and we are looki...

Location

Salary:

16.00 - 20.00 USD / Hour

Datablaze

Expiration Date

Until further notice

Requirements

Proven experience in technical support or help desk role
Excellent problem-solving skills and attention to detail
Strong communication skills, both verbal and written
Knowledge of software troubleshooting and IT support principles would be beneficial
Possess excellent phone and email etiquette
Be a team player that is excited to take on new roles
Be detail oriented & have a high level of accountability
Be comfortable diagnosing product issues
Be highly proficient in Microsoft Excel

Job Responsibility

Provide technical support and assistance to end-users
Maintain accurate records of all support requests and resolutions
Collaborate with team members to identify and implement solutions to recurring issues
Shipping & inventory management
Quality control, product testing, and product integrations
Preparing packages for shipment and providing customer support
QA-ing software systems
Handling aspects of new product integrations

What we offer

Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus opportunities

End User Support Specialist

Robert Half

Location:
United States , Walton Hills, Ohio

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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End User Support Specialist

Robert Half

Location:United States , Walton Hills, Ohio

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 09, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United States , Walton Hills, Ohio

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Contract Type:
Not provided

Job Posted:
January 09, 2026