End Point Technician Job at Adtalem Global Education (Chicago)

End Point Technician

The End Point Technician is responsible for basic installation and troubleshooti...

Location

United States , Chicago

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

BS/BA degree in Computer Science, Networking, or related field, or equivalent industry experience
Minimum 3 years enterprise (2500+ clients) experience with Microsoft Windows Clients (Windows 10/11) in a Windows 2019 Active Directory environment
Knowledge of Windows networking including DHCP, DNS, WINS, TCP/IP
Knowledge of hardware troubleshooting (Laptops, Network printers, Video Conferencing equipment)
Knowledge of the major client software packages (Microsoft365 Apps, IBM Client Access, FTP, Adobe, ServiceNow, etc.)
Experience using Microsoft Intune and Autopilot for imaging PCs
Experience of supporting offsite end users via remote support tool. (LogMeIn Rescue)
Experience troubleshooting Macintosh OSX
Experience supporting mobile devices (Android, Apple iOS)
Knowledge of Microsoft365 mailbox management

Job Responsibility

Develop strong business relationships and provide excellent customer services
Resolve customer issues with effective problem-solving skills
Provides support and communicates appropriately across multiple levels within the organization, including executive leadership
Anticipate User needs by driving innovation through design and implementation of a consistent roadmap for End User Computing that encompass People, Process, and Technology
Demonstrate high standards for End User Support Services
Timely installation and repair of computer system hardware, operating systems, software and peripherals
Provide onsite and offsite end user support
Setup and configure A/V equipment for meetings
Manages assigned service requests
Maintain inventory accuracy of computer hardware

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Endpoint Technician

The primary function of this position is to provide support for all service requ...

Location

United States , Wilmington; Philadelphia

Salary:

70000.00 - 80000.00 USD / Year

McCarter & English

Expiration Date

Until further notice

Requirements

Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
Excellent troubleshooting skills required with general hardware/software issues
Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
Must have firsthand experience working with Windows 11
Must have experience installing and supporting Windows 11 end points
Must understand Networking concepts and TCP/IP protocols
Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
Experience with Smart devices
Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams

Job Responsibility

Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
Responsible for deploying new PCs and Laptops using Microsoft SCCM
Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates

What we offer

Eligibility for discretionary bonus
Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage

Fulltime

PC Technician: Senior Coordinator

The PC Technician: Senior Coordinator is an on-site IT position that provides an...

Location

United States , Keystone

Salary:

22.32 - 30.57 USD / Hour

Vail Resorts

Expiration Date

Until further notice

Requirements

Positive, enthusiastic, and friendly
Solution oriented with desire to learn new skills
Familiar with technology support in an enterprise environment
Able to work independent and prioritize work load
Ability to sit and stand for long periods of time
Able to move 50 lbs (with assistance if needed)
Should be able to work a schedule that can include weekends and holidays
Ability to ski or snowboard at intermediate level, or desire to learn
Valid US driver’s license

Job Responsibility

Prioritize and ensure personal, coworker and guest safety in all aspects of your work
Adhere to company safety policies and procedures
Engage in company trainings and initiatives to support safety
Develop and exercise competency supporting Vail Resorts internal applications and systems, addressing issues that can be resolved locally and escalating as appropriate
Use the work ticket management system to manage total work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI)
Mentor/share job knowledge with junior PC Techs
Coordinate and support the relocation and re-installation of IT equipment in offices, outlets, special event sites, etc
Provide exceptional guest service while supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime
Provide support for resort and remote-location sales points and peripherals
Provide end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc

What we offer

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Health Insurance
Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Fulltime

Technical Application Administrator

The job involves managing and administering the Gilbarco’s Insite 360 Forecourt ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Proficient in system configuration and administration, with a solid understanding of monitoring systems, and preferably petroleum retail technology
Proficient in basic Office platform tools – Excel, Word, Power point
Technical knowledge of Petroleum Retail store systems (Fuel Dispensers, POS, etc..) systems is preferred
Strong analytical and problem-solving skills with a methodical approach to troubleshooting
Excellent communication skills to work with both technical and non-technical teams
Strong interpersonal skills with a customer-service orientation
Self-motivated, with the ability to work independently and as part of a collaborative team
Keen attention to detail with excellent multi-tasking skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, or equivalent experience

Job Responsibility

Administer and configure CK Insite 360 Forecourt Instance to align with the organization’s operational needs
Ensure that all eligible sites and forecourt devices are accurately integrated and monitored within the CK’s Insite 360 system
Maintain and update system configurations, including device profiles, alerts (as needed), Software and firmware versions, Key versions
Develop & administer Site on- boarding / Off boarding processes
Continuously monitor the Insite 360 system's performance to ensure the uptime and health of critical infrastructure such as fuel dispensers
Work with Invenco to Implement and execute proactive measures to identify and mitigate performance issues or potential system failures
Provide tier 3 level support for troubleshooting and resolving system-related incidents and service requests
Investigate and resolve technical issues related to the Insite 360 system, including integration issues with forecourt devices or network connectivity
Collaborate with internal teams and vendors (e.g., Gilbarco, third-party vendors) to resolve complex technical issues
Manage user accounts, roles, and access permissions within the Insite 360 application, ensuring security and compliance with internal policies

What we offer

Employment stability
A dynamic, challenging working environment
A complete range of benefits
Group Insurance
Chance to enroll in retirement plan and/or share purchase plan
Employee Discount program and much more

Fulltime

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
Expert-level understanding of video conferencing technologies
3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
3+ years experience in support and administration of SaaS applications
Experience with IT/AV office builds, maintenance, and refreshes
Experience with SSO/Okta implementations for SaaS applications
Demonstrable understanding of ITIL Framework and Service Management
Epic customer service skills, Problem-solving skills
Highly developed communication, interpersonal and administrative skills

Job Responsibility

Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
Coordinate with integrators and vendors for builds, refreshes, and maintenance
Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
Ability to work effectively within a team and autonomously as required, to meet deadlines
Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office

Fulltime

Fiber Splicing Technician III

The Fiber Splicing Technician splices, tests, troubleshoots, and repairs fiber o...

Location

United States , Kansas City

Salary:

Not provided

Southeast Utilities of Georgia LLC

Expiration Date

Until further notice

Requirements

Ability to do physical labor, climb ladders and poles, work in confined spaces, etc.
Ability to read blueprints for job specifications in placement of cables, location of utilities, etc.
Must be able to distinguish between different colors for connection of fibers
Must be a self-starter and internally motivated to achieve corporate, department, and personal objectives
Must have excellent interpersonal communication skills (oral and written) and be a team player
Must possess excellent problem solving and decision-making skills
Ability to use basic math skills to compute measurements, figure ohms, timecards, etc.
Ability to listen and to follow directions
Must be organized, multi-tasked oriented, and maintain a neat and safe work environment
Ability to work in high places on ladders and poles

Job Responsibility

Diagnosing faulty cable plant: Identifying, detecting, and resolving issues that have known performance problems
Provide field notes and proposals to resolve issues for client’s review and approval
End-of-Line Network Testing: Testing light levels at the end of fiber networks for balanced signal between points is crucial to ensure proper signal transmission and network performance
Cable Prep: Ensure that cables are properly labeled and organized to minimize errors during installation
Build Fiber Cases and Enclosures: Constructing fiber cases and enclosures involves creating protective housings for fiber optic equipment and connections
Splice Color for Color Fibers: When splicing fiber optic cables together, technicians match the colors of the fibers to ensure that the correct fibers are connected
Cable Management: Organize the cables neatly within the enclosure, ensuring that they are properly routed and secured to prevent tangling or damage
Sealing and Placement of Case: Ensuring that the enclosure is properly closed and secured to protect the equipment and cables inside from environmental elements
Read Prints and Maps: Examine Splice Matrix and redline maps to understand fiber routes and assignments
Splice off color and multiple cables in one enclosure

What we offer

Medical, Dental & Vision Benefits
401(k) Program with a Company Match
Free Wellness Resources & Marketplace Discounts
Paid Maternity & Parental Leave
Paid Basic Life Insurance & Voluntary Options

Fulltime

Fiber Splicing Technician

The Fiber Splicing Technician splices, tests, troubleshoots, and repairs fiber o...

Location

United States , Cincinnati

Salary:

Not provided

Southeast Utilities of Georgia LLC

Expiration Date

Until further notice

Requirements

Ability to do physical labor, climb ladders and poles, work in confined spaces, etc.
Ability to read blueprints for job specifications in placement of cables, location of utilities, etc.
Must be able to distinguish between different colors for connection of fibers
Must be a self-starter and internally motivated to achieve corporate, department, and personal objectives
Must have excellent interpersonal communication skills (oral and written) and be a team player
Must possess excellent problem solving and decision-making skills
Ability to use basic math skills to compute measurements, figure ohms, timecards, etc.
Ability to listen and to follow directions
Must be organized, multi-tasked oriented, and maintain a neat and safe work environment
Ability to work in high places on ladders and poles

Job Responsibility

End-of-Line Network Testing: Testing light levels at the end of fiber networks for balanced signal between points is crucial to ensure proper signal transmission and network performance
Cable Prep: Ensure that cables are properly labeled and organized to minimize errors during installation
Build Fiber Cases and Enclosures: Constructing fiber cases and enclosures involves creating protective housings for fiber optic equipment and connections
Splice Color for Color Fibers: When splicing fiber optic cables together, technicians match the colors of the fibers to ensure that the correct fibers are connected
Cable Management: Organize the cables neatly within the enclosure, ensuring that they are properly routed and secured to prevent tangling or damage
Sealing and Placement of Case: Ensuring that the enclosure is properly closed and secured to protect the equipment and cables inside from environmental elements
Read Prints and Maps: Examine Splice Matrix and redline maps to understand fiber routes and assignments
Splice off color and multiple cables in one enclosure
Jumping Trays: Routing fibers from one tray to another, possibly to optimize cable management, minimize signal loss, or create efficient pathways within the enclosure
Splice Tie Point and Jumper Cases: Splicing fibers at a tie point involves connecting fibers from different cables

What we offer

Medical, Dental & Vision benefits on day 1
401(k) program with company match and immediate vesting on day 1
Flexible PTO for all exempt roles & competitive PTO accrual for all non-exempt roles
10 company paid holidays
Company Paid Maternity & Parental Leave Options
Company Paid Basic Life Insurance (employee paid voluntary options)
Free wellness benefits like counseling, financial planning, caregiver support, and more
Marketplace discounts and 24/7 access to online learning & development

Fulltime

Fiber Splicing Technician

The Fiber Splicing Technician splices, tests, troubleshoots, and repairs fiber o...

Location

United States , Huntsville

Salary:

Not provided

Southeast Utilities of Georgia LLC

Expiration Date

Until further notice

Requirements

Ability to do physical labor, climb ladders and poles, work in confined spaces, etc.
Ability to read blueprints for job specifications in placement of cables, location of utilities, etc.
Must be able to distinguish between different colors for connection of fibers
Must be a self-starter and internally motivated to achieve corporate, department, and personal objectives
Must have excellent interpersonal communication skills (oral and written) and be a team player
Must possess excellent problem solving and decision-making skills
Ability to use basic math skills to compute measurements, figure ohms, timecards, etc.
Ability to listen and to follow directions
Must be organized, multi-tasked oriented, and maintain a neat and safe work environment
Ability to work in high places on ladders and poles

Job Responsibility

End-of-Line Network Testing: Testing light levels at the end of fiber networks for balanced signal between points is crucial to ensure proper signal transmission and network performance
Cable Prep: Ensure that cables are properly labeled and organized to minimize errors during installation
Build Fiber Cases and Enclosures: Constructing fiber cases and enclosures involves creating protective housings for fiber optic equipment and connections
Splice Color for Color Fibers: When splicing fiber optic cables together, technicians match the colors of the fibers to ensure that the correct fibers are connected
Cable Management: Organize the cables neatly within the enclosure, ensuring that they are properly routed and secured to prevent tangling or damage
Sealing and Placement of Case: Ensuring that the enclosure is properly closed and secured to protect the equipment and cables inside from environmental elements
Read Prints and Maps: Examine Splice Matrix and redline maps to understand fiber routes and assignments
Splice off color and multiple cables in one enclosure
Jumping Trays: Routing fibers from one tray to another, possibly to optimize cable management, minimize signal loss, or create efficient pathways within the enclosure
Splice Tie Point and Jumper Cases: Splicing fibers at a tie point involves connecting fibers from different cables

Fulltime

End Point Technician

Adtalem Global Education

Location:
United States , Chicago

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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