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EMR Integrations Manager

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BillionToOne

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Location:
United States

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Contract Type:
Not provided

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Salary:

147841.00 - 168961.00 USD / Year

Job Description:

BillionToOne is seeking a EMR Integrations Manager to lead the operational delivery and continuous improvement of our EMR connectivity across both business units. This role ensures reliable, compliant, and high-performing EMR integrations that enhance provider workflows and patient access to care. This hands-on position requires an understanding of HL7 integrations, interoperability, and vendor connectivity, combined with excellent project management and stakeholder coordination and communication skills. The ideal candidate enjoys balancing technical problem-solving with process improvement and cross-functional leadership.

Job Responsibility:

  • Manage day-to-day EMR integration operations, ensuring accurate and timely order and result transmissions across partner systems
  • Oversee HL7 integrations, including setup, validation, testing, and ongoing monitoring of connections through Redox and other vendors
  • Lead manual EMR order associations and triage—investigating and resolving missing or misrouted orders and results
  • Improve and maintain automation processes (bots) for EMR order matching and reduce manual touchpoints
  • Coordinate manual testing workloads for EMR integrations, ensuring end-to-end data validation and compliance
  • Work with Software engineering to ensure the scalability of our EMR integrations
  • Serve as the project manager for EMR integrations across all business units, coordinating between Sales, Engineering, Product, and external partners
  • Manage the intake and approval process for new EMR integration requests, ensuring alignment with business priorities and feasibility
  • Represent EMR Operations on hospital and clinic integration calls, providing technical and workflow expertise
  • Collaborate with Engineering and Product teams to resolve issues, drive continuous improvement, and manage release readiness
  • Lead triage of EMR order management issues, including missing results, order mismatches, or compendium misconfigurations
  • Coordinate with Engineering, Account Executives, and vendors (e.g., Redox, LK) to investigate and implement corrective actions
  • Manage the EMR Slack triage channel, responding to internal team questions, order transmission failures, and troubleshooting requests
  • Partner with Sales to manage client onboarding workflows, including IT questionnaires, legal contract coordination, and BAA execution
  • Act as the central point of communication between IT, Engineering, Sales, Legal, and Clinical Operations for all EMR-related processes
  • Maintain and improve internal documentation and playbooks for EMR operations and troubleshooting

Requirements:

  • Bachelor’s degree in Health Informatics, Information Systems, or related field preferred
  • 5+ years of experience in lab systems, EMR integration, interoperability, or healthcare IT operations
  • 5+ years of experience with clinical systems, LIMS, and Salesforce
  • Hands-on experience with HL7, FHIR, and integration platforms (Redox, Mirth, or similar)
  • Proven ability to manage integration projects end-to-end, including planning, testing, and production support
  • Excellent problem-solving, organizational, and communication skills
What we offer:
  • Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
  • Open, transparent culture that includes weekly Town Hall meetings
  • The ability to indirectly or directly change the lives of hundreds of thousands patients
  • Multiple medical benefit options
  • employee premiums paid 100% of select plans, dependents covered up to 80%
  • Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
  • Supplemental fertility benefits coverage
  • Retirement savings program including a 4% Company match
  • Increase paid time off with increased tenure
  • Latest and greatest hardware (laptop, lab equipment, facilities)
  • generous equity options offering
  • corporate bonus program

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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