Employee Relations Manager Job at BDO UK LLP (London)

Employee Relations Manager

BDO UK LLP

Location:
United Kingdom , London

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Reporting to the Senior Employee Relations Manager, managing the ER team and working with the HR and other business areas to provide expert employee relations guidance. Develop and maintain effective employee relations across the Firm to minimise ER and commercial exposure, initiate and deliver legally compliant and best practice employment practices. The HR team are responsible for around 8,000+ people and therefore the ER team are instrumental in the support and delivery of expert ER/HR advice across the business.

Job Responsibility:

Provide commercial advice and guidance to HR, People Managers and business stakeholders, including Partners, on sensitive matters related to employee relations such as: disciplinary, grievance, discrimination, contractual matters, restructure, conflict resolution, capability, settlement agreements, policy interpretation and other ER matters presenting risk to the Firm
Responsibility for the day-to-day team management, development and coaching of an ER Advisor and Assistant ER Manager.
Act as first point of escalation for ER team on advice, appeals and more complex ER matters, with support of Senior ER Manager where required.
Proactively maintain and apply current knowledge of employment law, firm policies and practices to manage ER cases from advice, investigation, support at meetings, documentation through to providing commercial recommendations and solutions, whilst balancing risk to the business.
Have responsibility for the ongoing development and refinement of the HR policies, working to ensure consistency of approach and compliance with current employment legislation.
Ensure effective communication with relevant stakeholders to update on forthcoming legislation and new policy including the production and delivery of training and upskilling of HR team where necessary
Support the Senior ER Manager by pro-actively contributing to projects, which may include the development, communication of new programs or initiatives that impact employee relations matters.
Responsibility for managing response to Data Subject Access Requests, coordinating and collating materials and liaising with Risk and other business areas as necessary.
Support in the production of data and analytics available to the ER team, to identify strategic and commercial trends which influence future activity and make recommendations to the Senior ER Manager

Requirements:

Experience of working in an employee relations, case management and policy focused role, including strong knowledge of employment law and practical interpretation and application of providing commercial solutions
Experience of working at management level and effectively managing a small team or line management responsibility
Proven stakeholder management experience as a commercial, credible and assertive subject matter expert influencing up to Partner level
Experience of portraying complex issues and problem-solving initiatives in a ‘user friendly’ format, together with supporting processes and procedures
Experience of training, coaching and developing HR and business stakeholders on ER matters, to share your knowledge and increase their capability
Experience of conducting complete reviews of policies, practices, and terms and conditions, effective problem solving and successful implementation and smooth running of solutions
Experience of writing succinct documentation and recommendations to senior stakeholders
Experience using a case management systems and working in a fast paced and sometimes challenging environment.

What we offer:

We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.
Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

Additional Information:

Job Posted:
January 04, 2026

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