Embedded Technical Account Manager Job at Axon (Manitoba First Nations)

Embedded Technical Account Manager

As a Technical Account Manager at Axon, you will be the primary point of contact...

Location

Canada , Barrie, Ontario

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Citizenship with the country of work (required for working with sensitive government data
must pass security clearance)
5+ years of IT experience in a support or deployment role
Experience working with law enforcement and/or government entities
Proven track record of managing customer relationships and technical projects successfully
Ability to work autonomously to meet objectives with minimal oversight
Robust IT background, with expertise in: Software image creation and maintenance
Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies
Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID)
Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls)

Job Responsibility

Achieve expertise in Axon technologies, including Axon Evidence, body cameras, and Fleet system
Serve as the primary technical liaison between Axon and the customers
Participate in operational and technical meetings, ensuring effective communication and collaboration
Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team
Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary
Ensure Service Level Requirements (SLRs) and contractual obligations are met
Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation
Communicate customer feedback across Axon teams and collaborate to drive product improvements
Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration
Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption

Embedded Technical Account Manager

As a Technical Account Manager at Axon, you will be the primary point of contact...

Location

Canada , Belleville, Ontario

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Citizenship with the country of work (required for working with sensitive government data
must pass security clearance)
5+ years of IT experience in a support or deployment role
Experience working with law enforcement and/or government entities
Proven track record of managing customer relationships and technical projects successfully
Ability to work autonomously to meet objectives with minimal oversight
Robust IT background, with expertise in: Software image creation and maintenance
Routing, switching methodologies, Wi-Fi, telecommunications, and Internet technologies
Microsoft Server & Client operating systems, Microsoft SQL Server, Active Directory, Azure (Entra ID)
Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls)

Job Responsibility

Achieve expertise in Axon technologies, including Axon Evidence, body cameras, and Fleet system
Serve as the primary technical liaison between Axon and the customers
Participate in operational and technical meetings, ensuring effective communication and collaboration
Build and maintain an internal Axon network to support both the customer-facing Axon team and the customer Project Team
Monitor support tickets, provide technical troubleshooting (tier 2 level support) and escalate when necessary
Ensure Service Level Requirements (SLRs) and contractual obligations are met
Assist the Program Manager by providing requested materials, information, and Voice of Customer (VOC) documentation
Communicate customer feedback across Axon teams and collaborate to drive product improvements
Identify and escalate risks to the Program Manager to facilitate internal and executive collaboration
Interpret and communicate Axon release notes, tailoring information relevant to the customer to enhance understanding and drive product adoption

Technical Records Manager

flydocs is an asset management solution provider with the aviation industry’s mo...

Location

India , Vadodara

Salary:

Not provided

flydocs

Expiration Date

Until further notice

Requirements

8+ years of experience in aviation technical records and asset management, including 3+ years in a managerial role
Expertise in aircraft asset lifecycle management, covering lease agreements, redelivery processes, audits, and regulatory compliance
Proven ability to lead cross-functional teams, prioritize tasks, and manage multiple projects while ensuring compliance with aviation regulations
Strong experience in customer interactions, negotiations, and stakeholder management
Bachelor's degree in Aeronautical/Aerospace/Aircraft Maintenance Engineering (preferable)
Expertise in aircraft technical records, maintenance programs, airworthiness compliance, and transitions
Good knowledge of M&E systems like AMOS, Trax, Maintenix, and OASES
Experience with flydocs or similar digital records management systems preferred
Strong knowledge of EASA, FAA, and ICAO regulations for lease transitions and audits
Skilled in aircraft data migration, audits, and end-of-lease documentation management

Job Responsibility

Oversee technical records project delivery across multiple clients, ensuring customer excellence, operational efficiency, and revenue growth
Lead and optimize team performance, foster a collaborative, high-performing environment, and strategically allocate resources to meet project priorities
Drive continuous process improvements to enhance efficiency, compliance, and overall project excellence
Plan, prioritize, and manage project workloads across multiple clients, ensuring seamless execution and alignment with business goals
Ensure project delivery meets or exceeds customer expectations in quality, speed, and reliability within defined parameters
Strategically allocate resources by leveraging the right expertise and capabilities across teams to effectively achieve project priorities
Drive continuous improvement by evaluating team performance and embedding best practices across operations
Evaluate internal processes and systems to ensure operational effectiveness, collaborating with training, quality, and product innovation teams to drive continuous improvement
Foster seamless collaboration with Engineering Services VP, Tech Managers, Reporting Team Leads, and Finance/Sales/CSM to align client priorities with business objectives and deliverables
Develop and mentor a high-performing team through continuous learning and professional growth opportunities

What we offer

Generous leave policy, 25 annual leaves, 7 sick leaves plus maternity & paternity options
Inclusive medical insurance, For you, plus your spouse and up to two children
Group personal accident policy
Employee Assistance Program (EAP) and telehealth
Term life insurance
Empowerment through ownership
Global networking opportunities

Fulltime

Technical Success Manager

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...

Location

United Kingdom , London

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

Bachelor’s/Master's Degree in Technology or business/management
7+ years of professional experience, preferably in customer success management, relationship management, delivery management, consulting, or enterprise delivery
3+ years of experience in the software industry, preferably in SaaS companies in the UK & I
Ability to effectively liaise with customers and regional teams/leadership
Ability to effectively present technical presentations
Flexibility in working hours to accommodate our global presence
Occasional travel to visit customers in person in the UK & I region
Fluent English – Mandatory (read/write/speak)
Residency in the Greater London Area is required

Job Responsibility

Be the customer’s trusted advisor
Focus on the customer’s continuous interactions with JFrog, the customer’s lifetime value, and the associated NPS/CSAT scores
Assist our customers in creating an adoption/rollout plan to ensure they are confident in successfully embedding the JFrog Platform
Provide Service to the JFrog Sales team by focusing on customers’ strategy, and make sure the JFrog Platform helps customers achieve their goals, enabling the JFrog Sales account manager to be there when customers need them and to get renewals and upsells done on time
Formulate and deliver projects by collaborating with JFrog customers based on agreed-upon timelines
Work with the Solution Engineering and Professional Services teams to ensure all customers complete their projects in a timely and successfully
Monitor the customer's health and their perception of the JFrog brand by becoming a Platform Health Expert
By effectively communicating technical knowledge and operational excellence to customers on best practices, and ensuring they maintain a healthy platform
Be the first point of escalation
Develop a full understanding of the JFrog Platform, including: The value proposition and sales messaging

Fulltime

Technical and Quality Manager France & Spain

The Regional Quality & Technical Manager Spain & France leads the regional techn...

Location

Spain , Madrid villaverde

Salary:

Not provided

AXEREAL SCA

Expiration Date

Until further notice

Requirements

Degree in Food Science, Engineering, Chemistry, Agronomy, or related technical field
Strong knowledge of GMP (Good Manufacturing Practices), ISO standards, HACCP, and food safety regulations
Experience with certification schemes and regulatory audits
Understanding of malting, brewing, or food manufacturing processes
Familiarity with raw material quality (barley) and supply chain management
Proven ability to lead regional teams, set targets, and develop training plans
Experience in coaching, motivating, and managing specialists across multiple sites
Experience managing quality budgets and aligning regional activities with global governance structures
Skilled in handling client audits, customer complaints, and technical support
Ability to represent the company at congresses, symposiums, and industry forums

Job Responsibility

Contribute to the development of the global quality strategy and governance (quality pillars)
Ensure effective deployment of global quality standards and best practices across the region
Implement, monitor, and maintain quality procedures, certifications, and food safety due diligence
Support and lead audits (internal, external, and client) and certification processes
Manage approval and updates of client specifications in MaPPS or JDE
Lead quality review meetings with customers and manage the customer complaints process
Provide technical support on malt-related issues (including dedicated support for client Damm)
Assist key account managers with customer relationship management and quotes
Implement and track KPIs for malt and barley quality performance
Conduct root cause analysis and corrective action planning in case of failures

What we offer

We offer an attractive salary and benefits package and as part of a global organization can offer career opportunities internationally
focusing on flexibility, inclusion, collaboration and health and wellbeing

Fulltime

Technical Account Manager

As a Technical Account Manager, you’ll be the trusted technical advisor for a po...

Location

United Kingdom , London

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

5+ years in a technical customer‑facing role (e.g. Technical Account Manager, Solutions Consultant, Technical CSM, Implementation Manager) within payments, fintech, SaaS or financial services
Strong technical foundation with solid understanding of APIs, SDKs, webhooks and system integrations, and the ability to quickly grasp complex technical architectures
Proven, hands‑on experience designing, implementing and supporting integrations for payment or similar financial product stacks
Demonstrated track record of diagnosing and solving complex technical and operational issues, working through cross‑functional teams to drive resolution
Experience acting as a trusted technical advisor to enterprise customers, including managing post‑sale relationships, leading structured reviews (e.g. QBRs) and handling high‑stakes escalations
Evidence of a commercial mindset – comfortable partnering with sales and account management teams to identify and shape upsell and cross‑sell opportunities
Fluency in English, with excellent written and verbal communication skills and the ability to clearly explain technical concepts to both engineers and senior non‑technical stakeholders
Self‑starter who thrives in a fast‑paced, high‑growth environment, able to manage multiple complex accounts and willing to travel within Europe as required

Job Responsibility

Act as the technical owner for a portfolio of customers integrating and scaling on Airwallex’s platforms (APIs, SDKs and system integrations), with a solid understanding of complex technical architectures
Build deep, hands‑on expertise in Airwallex’s payment, treasury, issuing and embedded finance products, advising customers on best‑practice integration patterns and optimisation opportunities
Diagnose and resolve complex technical and operational challenges across the stack, coordinating with Commercial, Engineering, Product and Compliance teams to drive timely, high‑quality outcomes
Serve as a strategic technical partner for enterprise clients: understand their roadmap and priorities, align Airwallex solutions to their goals, and proactively manage the post‑sale relationship to drive adoption, growth and retention
Plan and lead regular business and technical reviews (e.g. QBRs) with the commercial owner, surfacing insights on performance, risks and opportunities – and turning them into clear action plans
Own technical escalations for your accounts, providing calm, structured leadership through incidents and ensuring clear, executive‑ready communication throughout
Partner closely with Account Executives and Account Managers to identify and shape expansion opportunities (upsell and cross‑sell), contributing technical insight into account plans and commercial proposals
Use product usage data, commercial metrics and client health indicators to monitor account health, prioritise initiatives, and recommend strategies that improve outcomes for both customers and Airwallex
Stay current on the European payments and fintech landscape (including regulations such as PSD2 and local market nuances) and translate that knowledge into practical guidance for customers
Communicate complex technical concepts clearly and confidently to both technical and non‑technical stakeholders, adapting your style across cultures and audiences

Fulltime

Technical Account Manager

As a Technical Account Manager, you’ll be the trusted technical advisor for a po...

Location

Netherlands , Amsterdam

Salary:

Not provided

Airwallex

Expiration Date

Until further notice

Requirements

5+ years in a technical customer‑facing role (e.g. Technical Account Manager, Solutions Consultant, Technical CSM, Implementation Manager) within payments, fintech, SaaS or financial services
Strong technical foundation with solid understanding of APIs, SDKs, webhooks and system integrations, and the ability to quickly grasp complex technical architectures
Proven, hands‑on experience designing, implementing and supporting integrations for payment or similar financial product stacks
Demonstrated track record of diagnosing and solving complex technical and operational issues, working through cross‑functional teams to drive resolution
Experience acting as a trusted technical advisor to enterprise customers, including managing post‑sale relationships, leading structured reviews (e.g. QBRs) and handling high‑stakes escalations
Evidence of a commercial mindset – comfortable partnering with sales and account management teams to identify and shape upsell and cross‑sell opportunities
Fluency in English, with excellent written and verbal communication skills and the ability to clearly explain technical concepts to both engineers and senior non‑technical stakeholders
Self‑starter who thrives in a fast‑paced, high‑growth environment, able to manage multiple complex accounts and willing to travel within Europe as required

Job Responsibility

Act as the technical owner for a portfolio of customers integrating and scaling on Airwallex’s platforms (APIs, SDKs and system integrations), with a solid understanding of complex technical architectures
Build deep, hands‑on expertise in Airwallex’s payment, treasury, issuing and embedded finance products, advising customers on best‑practice integration patterns and optimisation opportunities
Diagnose and resolve complex technical and operational challenges across the stack, coordinating with Commercial, Engineering, Product and Compliance teams to drive timely, high‑quality outcomes
Serve as a strategic technical partner for enterprise clients: understand their roadmap and priorities, align Airwallex solutions to their goals, and proactively manage the post‑sale relationship to drive adoption, growth and retention
Plan and lead regular business and technical reviews (e.g. QBRs) with the commercial owner, surfacing insights on performance, risks and opportunities – and turning them into clear action plans
Own technical escalations for your accounts, providing calm, structured leadership through incidents and ensuring clear, executive‑ready communication throughout
Partner closely with Account Executives and Account Managers to identify and shape expansion opportunities (upsell and cross‑sell), contributing technical insight into account plans and commercial proposals
Use product usage data, commercial metrics and client health indicators to monitor account health, prioritise initiatives, and recommend strategies that improve outcomes for both customers and Airwallex
Stay current on the European payments and fintech landscape (including regulations such as PSD2 and local market nuances) and translate that knowledge into practical guidance for customers
Communicate complex technical concepts clearly and confidently to both technical and non‑technical stakeholders, adapting your style across cultures and audiences

Fulltime

Software Manager

Coherent Technical Services, Inc is seeking an experienced Software Manager to g...

Location

United States , Hollywood

Salary:

Not provided

Coherent Technical Services

Expiration Date

Until further notice

Requirements

BS or MS in Computer Science, Computer Engineering, or related field
7–10 years of embedded software development experience
3–5 years managing or leading a software development team
Proven ability to motivate teams, communicate effectively with stakeholders, and manage expectations
Strong understanding of embedded systems, real-time constraints, and hardware/software integration
Experience with process improvement and implementing engineering best practices
Experience managing software projects in classified or restricted environments (e.g., DoD, IC, or defense contractor programs)
Strong understanding of secure software development practices, including handling of classified data and systems
Working knowledge of DoD software assurance, RMF, STIG compliance, and data labeling requirements
Prior experience leading teams within SCIF or SAPF facilities

Job Responsibility

Lead and manage a team of embedded software engineers, fostering a culture of collaboration, accountability, and continuous improvement
Oversee the planning, execution, and delivery of complex embedded software projects — ensuring alignment with product, design, and engineering teams
Provide technical guidance on architecture, design, and implementation for embedded systems
Mentor and coach team members, supporting career growth and skill development
Drive process improvements and implement best practices across the software discipline
Manage resource planning, project scheduling, and stakeholder communication to ensure on-time, high-quality delivery

What we offer

Qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Embedded Technical Account Manager

Axon

Location:
Canada , Manitoba First Nations

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 17, 2026

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