Electronic Service Technician

• Service, troubleshoot, repair, and calibrate specialized Materials Testing Equipment, with a primary focus on Moisture and Density Gauges
• Troubleshoot and repair electro-mechanical equipment using strong diagnostic skills and working through service manuals and schematics
• Accurately quote repairs, lead times, and terms to customers and ensure timely follow-ups
• Communicate electronically and via phone with customers and manufacturers for remote troubleshooting and support
• Perform all duties safely and in alignment with health and safety regulations
• Support the Rental department and assist other offices during peak periods as directed
• Work with business programs and related systems to accurately capture customer information and service activity

• Minimum of 1 year of industry-related experience (2 years ideal) is required in servicing electro-mechanical devices
• Must possess excellent verbal and written communication skills in English for customer and team interaction
• Strong troubleshooting skills
• knowledge of electronic board function, and ability to read schematics
• Proficiency in soldering and advanced disassembly/assembly skills using power and hand tools
• Ability to operate an oscilloscope and power tools
• Ability to lift up to 86 lbs
• Diploma in Electronics Engineering Technology or similar designation is an asset
• Must have a working knowledge of Microsoft Windows-based applications
• experience with customer service software is an asset

Experience with customer service software

• Opportunity for a flexible 4-day work week schedule
• Gain experience with industry-leading materials testing and locating equipment
• Opportunity for professional development, including internal and factory training