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E-commerce Support Engineer

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Miracle Software Systems

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Location:
India, Miracle Heights

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Manage and update CMS content, product catalogs, and digital assets to ensure accurate, high-quality information across all E-commerce channels
  • Implement SEO strategies, monitor analytics, and provide insights to improve site visibility, user engagement, and conversion rate
  • Troubleshoot and resolve technical issues related to website performance, checkout processes, and integrations with internal and external systems
  • Coordinate with marketing and IT teams to support promotional campaigns, product launches, and seasonal updates across multiple digital touchpoints
  • Perform platform testing, upgrades, and quality assurance to maintain consistent performance, compatibility, and user experience
  • Monitor daily site operations, promptly escalate incidents, and collaborate with vendors or support teams to ensure business continuity
  • Document system changes, update operational procedures, and ensure compliance with security, performance, and content management standards

Requirements:

  • CMS Management
  • SEO Optimization
  • Ticket Resolution
  • HTML
  • CSS

Additional Information:

Job Posted:
December 10, 2025

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