E-Commerce Manager Job at Complex NTWRK (Los Angeles)

E-Commerce Manager

Complex NTWRK

Location:
United States , Los Angeles

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

85000.00 - 100000.00 USD / Year

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Job Description:

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more. TITOL™ is seeking an experienced E-Commerce Manager to oversee and optimize digital D2C operations across all TITOL™ Shopify stores and other digital needs. This role requires deep Shopify expertise, strong technical and creative capabilities, and the ability to collaborate effectively across multiple teams in a fast-paced, dynamic environment.

Job Responsibility:

Manage all aspects of the Shopify backend: product setup, descriptions, imagery, tax codes, categories, warehousing, and shipping details
Maintain and optimize store functionality using advanced Shopify knowledge, including troubleshooting and feature implementation
Leverage proficiency in HTML, CSS, JavaScript, and related tools to support site updates, enhancements, and customizations
Use tools like Google Analytics, Klaviyo, GitHub, Figma, Photoshop, VPNs, and command-line workflows to support daily operations
Track inventory across all SKUs and warehouse locations
coordinate reorders with production teams
Communicate daily with 3PL and warehousing partners regarding shipments, stock changes, and new product/store launches
Collaborate with creative and brand teams to support image resizing, graphic asset creation, and the development of e-commerce launch strategies
Assist in creating and executing digital marketing initiatives, including email and SMS campaigns
Generate and analyze Shopify data reports on sales, conversions, product trends, and marketing performance to identify opportunities for improvement
Develop insights and best practices based on campaign performance to inform future strategies
Ensure compliance with privacy and accessibility standards (GDPR, CCPA-CRPA, W3C) and apply strong problem-solving skills to resolve digital challenges quickly
Use an understanding of basic retail economics to support business decisions with performance-focused recommendations
Manage multiple projects simultaneously while maintaining strong attention to detail and the ability to reprioritize quickly
Thrive as a collaborative team player who contributes ideas, enhances others’ concepts, and works well in a fast-paced, creative environment
Maintain a data-obsessed, insight-driven mindset, constantly seeking opportunities to improve processes and outcomes

Requirements:

3–5+ years of e-commerce experience with significant Shopify expertise
Strong proficiency in HTML, CSS, JavaScript, and web development fundamentals
Experience with analytics, design, and e-commerce tools (Google Analytics, Klaviyo, Photoshop, Figma, GitHub, etc.)
Excellent organizational, communication, and problem-solving skills
Passion for e-commerce, creativity, and data-driven decision making

What we offer:

Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Vacation time and sick days

Additional Information:

Job Posted:
January 04, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Complex NTWRK - All Job Offers

Job Link Share:

E-Commerce Manager

Complex NTWRK

Location:
United States , Los Angeles

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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