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DunnHealth Account Supervisor

dunn-co.com Logo

Dunn&Co.

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Location:
United States, Tampa Bay

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Category:
-

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Contract Type:
Not provided

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Salary:

80000.00 - 90000.00 USD / Year
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Job Description:

Dunn&Co. has an immediate opening for an Account Supervisor within its DunnHealth division. This position is available as a remote position or as an in-person role with our team in Tampa Bay. Our DunnHealth Account Supervisor is a primary contact for both the day-to-day project work and strategic leadership for our clients. This role involves strategy, both account planning and business strategy, and project management with a focus on the healthcare industry. Our healthcare clients include medical device, medical technology, and healthcare services brands. The successful candidate will not only have proven experience and expertise in traditional and emerging media, but will demonstrate a true passion for the work of the agency and our client’s business. This is a player-coach role. Our DunnHealth Account Supervisor manages relationships at all levels, both internally and with key client stakeholders, and continuously works to identify opportunities for growing and moving the client and agency business forward. Candidates must be able to leverage expert knowledge of client business issues and industry insights to provide useful business direction, maximizing our potential as an agency. Our DunnHealth Account Supervisor recognizes that immersion into the healthcare category and development of a deep understanding of our clients’ business is critical for the success of the agency, and this role.

Job Responsibility:

  • Accountable for managing assigned book of business including leading day-to-day project management, while also overseeing other AEs and SAEs project/client management, ensuring that all initiatives support brand and overall strategy
  • briefs, POVs, creative, media plans, etc. with little to zero oversight
  • Ensure agency work is executed to the highest level of quality – on time and on budget
  • Foster and manage all assigned client relationships – maintaining contact, building trust and rapport, and identify account growth opportunities
  • Anticipate and resolve internal team and client issues, and utilize the support of the Account Director/leadership team as needed
  • Lead and collaborate with internal agency partners/departments to develop and deliver effective client and new business presentations
  • Evaluate and provide feedback on creative based on strategy/Client needs, and effectively present and defend creative to Clients with ease
  • Lead all meetings, setting expectations for key deliverables, team roles and next steps
  • Partner with Client Services and Strategy leads to develop new business proposals and SOWs, and help contribute to projections/revenue forecasting
  • Play an active role in managing SOWs, tracking budgets, monitoring team hours and account/project profitability
  • Develop and grow junior team members through ongoing mentorship and partnership, ensuring development goals and expectations are being set and met on an ongoing basis
  • Support timely, efficient completion of client medical, legal and regulatory approvals through Veeva PromoMats
  • Ability to inspire confidence and growth in agency and client team members

Requirements:

  • 7+ years of advertising agency experience, or related in-house marketing experience with at least 2 years of experience working specifically with healthcare clients
  • Experience working with materials that include medical claims, including use of Veeva PromoMats or similar medical-legal-regulatory (MLR) review platforms
  • Bachelor’s degree in advertising or related field
  • Ability to thrive in a fast paced and dynamic work environment
  • Self-starter with the ability to deliver results without constant supervision
  • Seasoned account professional and project management pro, with strong understanding of agency workflow and disciplines
  • Account planning/client relationship guru with inherent critical /strategic thinking skills and solution-oriented mindset
  • Dependable team player, able to work both autonomously and as part of a team
  • Ability to handle multiple projects simultaneously, while also playing the role of player coach and playing an active role in the growth of the business and department
  • Superb written and verbal communication skills
  • Acts with confidence in all situations, sets tone for the team, and leads effectively
  • Supervise and develop junior team members
  • Adept at using Microsoft Office Suite, G-Suite, project management software, Mac Computers and software
What we offer:
  • A hybrid office/remote culture – We work Mondays and Fridays from home and Tuesday through Thursday in office for those based in the Tampa Bay Region
  • Paid time off between Christmas and New Year
  • 13 other annual holidays
  • Work away time – the freedom to work from anywhere in the world for two weeks per year

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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