CrawlJobs Logo

Drone & 3d Data Support Associate

partnerhero.com Logo

PartnerHero

Location Icon

Location:
Brazil

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Product Support Associate, you’ll become an expert in cutting-edge technology...our drone flight and 3D data platform! We are serious about providing a top-notch customer experience through continuous learning, knowledge-sharing, and deep customer empathy. You will collaborate with both your fellow Support folks around the world and cross-functional teams to resolve customer issues and help improve our products!

Job Responsibility:

  • Use your drone flight and GIS knowledge to help our customers resolve any issues they may have when using our products to fly their drones, capture ground-based imagery with their 360 camera, or process and analyze collected data
  • Rapidly and accurately resolve customer tickets via email, chat, and phone-based support in Zendesk
  • Look for ways to improve processes and tools to help us scale our global support team
  • Continue growing and refining our knowledge base by contributing to both internal and external documentation
  • Use your active listening, customer empathy, and de-escalation skills to maintain and grow customer relationships
  • Advocate for our customers by collaborating directly with Engineering, Product Management, and our UX team on customer pain points or other product improvements

Requirements:

  • Fluency in English and Portuguese (written and spoken), with the ability to clearly explain technical concepts in a simple, user-friendly way
  • A bachelor’s degree or higher in Geographic Information Systems (GIS), Geomatics, or a related field, with a strong interest in geospatial technologies
  • Strong problem-solving and troubleshooting skills, with the ability to recognize patterns that may indicate deeper technical issues
  • Excellent time management and prioritization skills, allowing you to manage multiple tasks effectively in a fast-paced environment
  • A customer-first mindset with deep empathy and a genuine desire to help others, even in challenging situations
  • Clear and effective written and verbal communication skills, including the ability to document processes and share knowledge with internal teams
  • Curiosity and a continuous learning mindset, with a strong desire to expand technical knowledge and skill sets
What we offer:
  • Remote working arrangement
  • Competitive base salary
  • Generous paid time off
  • Comprehensive benefits package including medical, dental, and vision options
  • Training opportunities provided by Crescendo and outside entities
  • 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
PartnerHero - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Drone & 3d Data Support Associate

New

IT Systems Administrator

In this role, you will be the primary point of contact for end-user IT support, ...
Location
Location
United States , Warrendale
Salary
Salary:
Not provided
parking.net Logo
Parking Network B.V.
Expiration Date
February 03, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in IT, Computer Science, or a related field (or equivalent experience)
  • Proven helpdesk and technical support experience (minimum 2 years preferred)
  • Strong knowledge of Windows, Android OS, Apple IOS, Office 365, and networking fundamentals
  • Experience with Active Directory, virtualization technologies, and ticketing systems
  • Hands-on experience with server maintenance, network troubleshooting, and managing VMware environments
  • Excellent communication, problem-solving, and customer service skills
  • Ability to prioritize tasks, manage workloads, and work independently
Job Responsibility
Job Responsibility
  • Provide first-line technical support for hardware, software, and network issues
  • Troubleshoot workstations, printers, mobile devices, and peripherals
  • Maintain and administer user accounts, permissions, and access control (Active Directory, Office 365, etc.)
  • Address service requests promptly, ensuring effective communication and swift resolution
  • Perform routine network maintenance and troubleshooting to secure and optimize connectivity
  • Oversee server maintenance, including updates, performance monitoring, and data backup operations
  • Manage virtual environments using hypervisors, particularly VMware, handling the setup, configuration, and troubleshooting of virtual machines
  • Collaborate with IT teams to enhance network security and optimize system performance
  • Install, configure, and update software applications and operating systems
  • Document troubleshooting procedures and maintain a comprehensive knowledge base
Read More
Arrow Right
New

Senior Systems Engineer - Strategic Accounts

VAST Data is looking for a Senior Systems Engineer - Strategic Accounts to join ...
Location
Location
Canada
Salary
Salary:
Not provided
vastdata.com Logo
VAST Data
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience supporting the sales of enterprise storage to large IT organizations
  • Positive energy, optimism and vision
  • Ability to perform in an unstructured environment
  • Understanding of classic unstructured data applications and next-generation analytics and AI frameworks
  • Preparation and/or delivery of technical product and architecture presentations to customers and trainees
  • Knowledge of virtualization, high-performance computing, networking and enterprise security
  • Excellent verbal and written communication skills
Job Responsibility
Job Responsibility
  • Own technical relationship and prospect success criteria plan for pre-sales customer evaluations, including but not limited to physical system installation, performance benchmarks(FIO, el bencho), system configurations(AD, LDAP), etc
  • Work closely with VAST R&D Engineering in helping to define product requirements and usability, including the creation of product specification documents
  • Participate in the creation of sales strategy and tactics and takes ownership of technical responsibilities within customer accounts
  • Manage customer relationships from first meeting through proof of concept as well as post sale to enable opportunities to expand the VAST Data footprint
  • Develop and present proposals to customers with information that demonstrates the ability of the VAST solution to meet customers’ business objectives and justify the sale
  • Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Read More
Arrow Right
New

Regulatory Reporting Analyst, Officer

The Regulatory Reporting role is an analyst position within the Controllers Orga...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0-2 years of experience within the financial services industry and regulatory reporting
  • Basic knowledge of U.S. regulatory reports
  • Strong oral and written communication skills, with ability to synthesize complex concepts
  • Strong technical problem-solving skills and an ability to identify conflicts, discrepancies and other issues and escalate to seniors
  • Ability to manage competing priorities and tasks in a complex and dynamic and work well as part of a team
  • Bachelor's/University degree in Finance, Accounting or related field
Job Responsibility
Job Responsibility
  • Support the production, review and timely submission of regulatory filings and reports to U.S. regulators including reports such as FR Y-9C, FR Y-14, Call Report, FFIEC 009, FR Y-15 and others
  • Assist in monitoring and managing key metrics associated with reports to identify challenges and issues. Support the execution of controls processes to ensure data accuracy
  • Assist the team to drive process improvements to enhance the accuracy, efficiency, and transparency of the regulatory reporting process
  • Work with peers and program leaders on the implementation of U.S. regulatory changes within the reporting framework
  • Partner with Risk & Controls team to maintain and enhance an effective internal control’s structure
  • Escalate problems or issues related to processes, reports, or procedures
  • Integrate established disciplinary knowledge within own specialty area with basic understanding of related industry practices
  • Fulltime
Read More
Arrow Right
New

Senior Project Manager

The Senior Contracts Manager is responsible for ensuring the successful commerci...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrable senior experience in contract management, commercial management, or project management
  • Proven ability to negotiate complex contracts and manage commercial risk
  • Strong knowledge of contractual conditions and contract law principles
  • In-depth experience in the Fire & Security industry, including current legislation and market trends
  • Excellent communication, interpersonal, and client-facing skills
  • Strong organisational skills and ability to prioritise a demanding workload
  • Advanced problem-solving and decision-making capability
  • Excellent IT proficiency, including Microsoft Office 365 and relevant business/CRM systems
  • Ability to develop teams, influence stakeholders, and drive commercial performance
  • Experience of contract management of JC3 and NEC contracts
Job Responsibility
Job Responsibility
  • Deliver all projects on time, within scope, and within budget, ensuring compliance with commercial procedures, corporate governance, and audit requirements
  • Coordinate internal teams and third-party vendors to ensure flawless project execution
  • Define project scope and objectives, ensuring involvement of all relevant stakeholders and technical feasibility
  • Develop detailed project plans, monitor progress, and manage project changes, risks, and performance
  • Manage client relationships, ensuring high levels of customer satisfaction, retention, and repeat business
  • Ensure resource availability, allocation, and effective delegation to junior team members
  • Produce and maintain comprehensive project documentation and reporting
  • Oversee subcontractor appointment, management, and performance
  • Conduct financial analysis to meet budgetary objectives and adjust project constraints where necessary
  • Manage project schedules, budgets, valuations, cash collection, and financial KPIs
What we offer
What we offer
  • Bonus
  • Car Allowance
  • Fulltime
Read More
Arrow Right
New

Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to join our team i...
Location
Location
United States , Richmond
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in administrative support or a related field
  • Demonstrated ability to maintain confidentiality when handling sensitive information
  • Excellent organizational skills and attention to detail
  • Strong communication and interpersonal skills
  • Experience with data entry and clerical tasks in a detail-oriented environment
  • Ability to manage multiple responsibilities and prioritize effectively
  • Skilled in answering inbound calls and performing receptionist duties
Job Responsibility
Job Responsibility
  • Handle sensitive client information with the utmost confidentiality and professionalism
  • Provide support to caseworkers and other team members by managing clerical duties and data entry tasks
  • Coordinate with various departments to facilitate the timely processing of client requests
  • Answer and manage inbound calls, ensuring inquiries are addressed promptly and professionally
  • Perform receptionist duties, including greeting visitors and maintaining a welcoming office environment
  • Assist in organizing and maintaining administrative records and documentation
  • Ensure timely and accurate completion of assigned administrative tasks
  • Collaborate with team members to improve workflow and operational efficiency
  • Uphold high standards of customer service in all interactions
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Data Center Operations - Mobile Technician

We are looking for a highly capable Datacentre Operations Engineer to support th...
Location
Location
United Kingdom , Corsham or Farnborough
Salary
Salary:
Not provided
rackspace.com Logo
Rackspace
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly experienced in Data Center operations
  • CompTIA Server+ or similar
  • Clean UK Driving License and use of own vehicle
  • Eligibility to pass BS7858 security check
Job Responsibility
Job Responsibility
  • Performing routine and corrective maintenance on servers, storage, networking equipment, and supporting infrastructure
  • Replace failed components, manage spares, and maintain accurate asset records
  • Participate in an on‑call rota to provide out‑of‑hours support when required
  • Document incidents, root‑cause findings, and corrective actions
  • Ensure physical and logical security controls are consistently applied across all mobile datacentre deployments
  • Installation of new equipment within the racks, assisting in the planning of power constraints and / or cooling within the relevant racks
  • Fulltime
Read More
Arrow Right
New

Bartender

Whenever customers visit the British Airways Lounges at Heathrow Airport, you’ll...
Location
Location
United Kingdom , Hounslow
Salary
Salary:
14.40 - 14.41 GBP / Hour
baxterstorey.com Logo
Baxter Storey
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Have a contagious passion for bar service and/or customer service
  • You draw satisfaction from working within a collaborative and inclusive team environment
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry, is often a plus
  • Some knowledge of food safety and sanitation practices
  • Works according to the BaxterStorey core values
  • Successful applicants will require photographic ID and pass a basic disclosure
  • In order to obtain an airside pass we will need verifiable evidence of your past 5 years of work/education history
Job Responsibility
Job Responsibility
  • Prepare and serve a variety of alcoholic and non-alcoholic beverages to customers, ensuring accuracy and consistency in taste and presentation
  • Provide excellent customer service by engaging with guests, taking orders, and making personalised drink recommendations based on customer preferences and preferences
  • Create unique and innovative cocktail recipes, staying up-to-date with current trends in mixology and beverage industry
  • Maintain a clean and organized bar area, including stocking and replenishing supplies, such as liquor, glassware, and garnishes
  • Adhere to all relevant health, safety, and sanitation regulations, including responsible alcohol service practices
  • Maintain a thorough understanding of the menu, including knowledge of ingredients and preparation methods
  • Collaborate with other staff members to ensure a smooth and efficient operation, including coordinating with servers and kitchen staff
  • Resolve customer complaints or concerns promptly and professionally, striving to provide a positive experience for all guests
  • Assist in the preparation of ingredients and mise en place for various dishes, ensuring high standards of quality, taste, and presentation are met
  • Maintain a clean and organised workstation, ensuring all ingredients, utensils, and equipment are readily available and in good working condition
What we offer
What we offer
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary Carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Fulltime
Read More
Arrow Right
New

Partner Development Manager, AI Product Partnerships

We’re seeking a highly strategic and execution-oriented leader to drive our next...
Location
Location
United States , New York; San Francisco
Salary
Salary:
181200.00 - 271800.00 USD / Year
parking.net Logo
Parking Network B.V.
Expiration Date
February 03, 2026
Flip Icon
Requirements
Requirements
  • 12+ years of experience in strategic partnerships, business development, corporate development or related field
  • Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go to market models
  • Experience negotiating first-of-kind commercial deals with complex enterprises
  • Experience working in a product-centric environment with significant internal and external dependencies
  • Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions
  • High agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility
Job Responsibility
Job Responsibility
  • Lead strategic and AI partnership initiatives across agentic commerce and key strategic accounts
  • Leverage industry knowledge to craft thoughtful partnership and product strategies, and execute deals and initiatives that support Stripe’s AI strategy
  • Gather inputs from and coordinate with internal cross-functional stakeholders to drive creation and execution of partner strategy
  • Ensure best-in-class, methodical partner and deal management rooted in milestone management, KPI's and alignment on opportunities of mutual interest
  • Identify partner stakeholders who will champion Stripe, educate them about Stripe's value proposition, and build alignment between Stripe and our Partner's executive teams
  • Manage Strategic planning and deal negotiation/expansion with our key strategic partner(s)
  • Manage multiple internal and external executive stakeholders with a varying priorities and drive creative solutions and commitment to a shared goal
What we offer
What we offer
  • equity
  • company bonus or sales commissions/bonuses
  • 401(k) plan
  • medical, dental, and vision benefits
  • wellness stipends
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Poland Jobs Germany Jobs Ireland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy