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Donation and Distribution Centre Manager

ashgatehospice.org.uk Logo

Ashgate Hospicecare

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Location:
United Kingdom, Hasland

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Category:
Logistics

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Contract Type:
Employment contract

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Salary:

27241.50 - 29545.50 GBP / Year
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Job Description:

The Donation and Distribution Centre acts as the heart of our retail operation, serving as the main hub where donated and new goods are received, sorted, processed, and prepared for distribution across our network of charity shops throughout North Derbyshire. The Donation Centre ensures that all items are handled efficiently and safely, maintaining high standards that allow our shops to consistently offer quality stock to customers. By managing the flow of goods to our network of shops, the Donation Centre plays a crucial role in supporting the success of our retail operation.

Job Responsibility:

  • Manage the timely and efficient distribution of donated and new stock to retail shops and online platforms, prioritising high-value items to maximise income
  • Lead, motivate, and develop a diverse team of staff and volunteers, fostering a positive, inclusive culture, overseeing recruitment, training, performance management, and rota planning to ensure smooth donation centre operations
  • Act as an ambassador for Ashgate Hospice, delivering a welcoming and respectful environment for donors, customers, and visitors, consistently reflecting the Ashgate Hospice values and commitment to compassionate care
  • Ensure all Donation Centre activities comply with health and safety legislation and organisational policies. They will deliver training, promote safe working practices, and oversee safe vehicle use and waste management to maintain a secure environment
  • Manage the Gift Aid processes accurately to maximise income from eligible donations. They will also collaborate with the Fundraising team to lead donation drive initiatives that increase the volume and quality of stock

Requirements:

  • Strong leadership and team management skills, with experience of motivating and developing staff and volunteers in a fast-paced environment
  • Excellent organisational abilities, able to manage stock distribution, Gift Aid processes, and operational efficiency to support income generation targets
  • Sound knowledge of health and safety regulations, with a commitment to promoting a safe and compliant workplace
  • Effective communication skills, capable of engaging with a variety of stakeholders including Retail Managers, donors, volunteers, and external partners
  • Proven ability to prioritise and multitask, balancing day-to-day operational demands with longer-term strategic goals
  • A values-driven approach, demonstrating empathy, professionalism, and alignment with the Ashgate Hospice values
  • Good organisational and time management skills. The ability to plan and prioritise workloads and delegate accordingly
  • Excellent people management and leadership skills with the proven ability to manage and motivate others to achieve exceptional results
  • Ability to establish and maintain effective working relationships with staff and volunteers at all levels and from a wide variety of backgrounds
  • Excellent communication skills (verbal and written communication) with the ability to summarise and present ideas and information to influence at all levels
  • Excellent numeracy skills, which will ensure clear understanding and control of budgets, procedures, processes and profitability
  • A full UK driving license
What we offer:
  • Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme
  • A flexible working approach to help meet your needs and ours, including options like job-sharing
  • A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget
  • The Westfield Health Cash Plan, giving you money back on treatments like physiotherapy, dental care, and eye tests
  • Free access to Westfield Rewards, with discounts at hundreds of high-street retailers
  • A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it
  • A pension scheme with up to 7% employer contribution, helping you save for the future
  • A life assurance scheme, giving peace of mind for you and those important to you, up to age 65
  • A commitment to your personal and professional development, with training opportunities to help you grow
  • Free, on-site parking whenever you're working at the hospice
  • Discounted, onsite café at our Old Brampton site, available to all staff
  • A wide range of initiatives to support your wellbeing, and the time out to practice self-care

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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