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Documentation Information Architect – Cloud – MTS

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Aptiv plc

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Location:
Canada , Ottawa

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As a Documentation Information Architect on our team, you’ll collaborate with a multidisciplinary team of technical writers, developers, and documentation tools specialists to re-architect the Wind River Private Cloud documentation offering. Your mission will be to make the content more readable, searchable, and scalable, supporting both internal and external audiences.

Job Responsibility:

  • Lead the redesign of the documentation information architecture for Wind River Private Cloud
  • Define and implement content models, metadata strategies, and taxonomy frameworks to improve discoverability and reuse
  • Collaborate with writers, engineers, product managers, and testers to align documentation structure with product architecture and user workflows
  • Evaluate and optimize current content delivery platforms (Fluid Topics, DITA CMS, Sphinx, reStructuredText) for performance, usability, and integration
  • Drive the transformation of documentation to better serve enterprise users, focusing on scalability, role-based content delivery, and alignment with enterprise workflows, compliance needs, and integration scenarios
  • Develop and maintain documentation standards, templates, and governance models
  • Support AI-driven documentation initiatives, including chatbot integration and RAG-based content retrieval
  • Champion user experience in documentation by conducting usability reviews and incorporating feedback loops

Requirements:

  • 5+ years of experience in technical documentation, information architecture, or content strategy
  • Strong understanding of structured authoring (DITA), docs-as-code workflows (Sphinx, reStructuredText), and content delivery platforms (Fluid Topics)
  • Experience designing scalable information architectures for complex technical products
  • Familiarity with metadata, taxonomy, and semantic search principles
  • Excellent communication and collaboration skills across technical and non-technical teams

Nice to have:

  • Experience with AI-enhanced documentation systems, including LLMs and retrieval-augmented generation (RAG)
  • Background in cloud technologies or enterprise software
  • Knowledge of UX principles and accessibility standards in documentation
What we offer:
  • Workplace Flexibility: Hybrid Work
  • Company-sponsored health, dental, and life insurance
  • Income protection through short and long-term disability coverage
  • Matching RRSP
  • Vacation and various time off policies to encourage work-life balance
  • Well-being programs: Employee assistance program, mental well-being through Unmind
  • Learning benefits: LinkedIn Learning subscription and seminars

Additional Information:

Job Posted:
February 20, 2026

Expiration:
April 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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